It's Just Wings — Restaurant in San Diego

My online order was not in their system when I arrived to picked it up. I showed my email confirmation and location, date, time were all confirmed correct. My card was charged and I showed them that as well. They said place the order again and we'll have the kitchen make it right away. I asked for a receipt showing that my card will be refunded for the first mysteriously disappearing order, but they couldn't give me one because the order didn't exist in their system. I was assured that the charge would be reversed automatically since the first order was never fulfilled, but the charge remained on my card after a week. Multiple phone calls to eventually talk to a manager who told me that they were able to look up my order with the order number in my confirmation email, and I will be refunded. That never happened. I had to dispute the charge with...

We stopped in for dinner, and they seemed short handed. We were sat in a booth and told the bar tender would be our server. She was very nice and attentive, and looked very busy. I had their avocado grilled chicken sandwich, and let me tell you I didn’t know how bad I needed this sandwich in my life. It’s my new favorite!! My husbands burger was delicious also. What a...

This is chili’s pretending to be a different restaurant. Wings were fine but they gave me a ranch without a top that stayed on so I got a sloppy mess of whatever in one of the boxes. Ordered online and it said I should wait for an email or text that didn’t end up happening. It was better than starving, but it comes off as an admission of guilt that they’re hiding...