Flame Broiler — Restaurant in San Dimas

I really like the place, but the behavior of the cashier girl with the blue hair, is abysmal . I'm not sure if the older asian couple cooking and serving are the owners or not, but every now and then I see her scream at them for trivial things, and they never reply back. I really feel bad for them. I'm surprised to see that she still works there, inspite of all the tantrums that she throws, regardless of whether there are customers or not.

First time I saw her do that, I don't know what she was upset about, but she stormed inside the kitchen leaving all the customers waiting in the line. An argument ensued. She then came out and started putting the chairs in place by banging them loudly and telling everyone sitting there how much she hated working there. This was almost a year ago, and she is still workin in the same spot. It was really uncomfortable being there as a customer.

The second time, she took so long on one of the orders, that the guy behind me walked out.

The third time, today, my order got messed up. I pointed it out and she came out of nowhere and yelled at the couple again. "I wrote it on the ticket", she said. It wasn't even a big deal to me. Nothing I would lose my sleep over, but she made the situation embarassing.

I really like the spot. I've had enough of her though. No one wants drama in the little time they have to eat their lunch....

I’ve been to many different Flame Broiler restaurants with no issues, but this location is absolutely filthy! How they got an A is beyond me .The floor and walls are dirty and sticky. The sauce station was so gross, the pump was so sticky, it wouldn’t go down when pressed. Forget about touching the hot sauce bottles, gas station floors are cleaner.

The wall behind the sauce station was stained with brown splatters up to the ceiling. This would make sense if it was busy and during a rush or something. That would be totally understandable. But it was empty! Not a single customer! There were 2 workers though. They were sitting playing on their phones.

What a waste! The chicken was dry and flavorless. It must’ve been sitting out for a loooooong time. The cabbage tasted like Lysol and the broccoli was barely cooked.

This is not okay. Do better...

Place is dirty. Went to go get my drink from soda fountain machine and there was some slimey stuff at the bottom of tray where the water goes down the drain and it was all over it. It freaking grossed me out. It's an easy fix, clean the tray everyday when closing. The funny thing, I saw the cook getting water from there and just turn his head and look out the window.

There sauce buckets are broken. They had plates under for the drip but the drip dish looked...