FiRE+iCE Interactive Grill & Bar — Restaurant in San Francisco

Fire + Ice Blazes into Pier 39 – and It’s Already the Hottest Seat on the Bay

Let’s get the headline out of the way: those floor-to-ceiling windows frame the Bay like it’s hanging in a museum. From one swivel of your chair you’re staring down Alcatraz, the Golden Gate, and the sea-lion mosh-pit below. I’ve eaten all over SF and very few dining rooms can touch this vantage. Bring a phone with storage – you’ll fill it. SFGATE

Service that actually hustles. Our server greeted us like we’d just parachuted in, broke down the “build-your-own-bowl” drill in 60 seconds flat, and circled back every time a drink glass hinted at empty. The grill crew turns the giant circular flattop into dinner-theatre, carving, tossing, and lightning-searing whatever combo you dreamed up.

Food = Fresh + Fun. You hand over a bowl loaded with veggies, noodles, steak tips, whatever, choose a sauce, and watch the flames do their thing. My teriyaki-ginger shrimp came off the grill still snapping hot, veggies bright, noodles smoky but not mushy. At ~$36 for unlimited trips, plus a cocktail list that isn’t afraid of mezcal, it’s a steal in tourist-land. SFGATE

Little details that push it to 10/10:

A soundtrack that leans old-school hip-hop and Y2K pop – keeps the energy up without drowning conversation.

Clear allergy labeling and gluten-free rice noodles ready to go .

Bottom line: Fire + Ice has taken the prime real estate at the very tip of Pier 39 and delivered an experience that’s equal parts postcard view and hands-on culinary playground. Tourists will obviously swarm, but locals craving a stress-free, big-view night out should claim a table before the lines stretch back to the Embarcadero. I’m already plotting my next bowl – and another round of that smoky-peach margarita.

🔥 Verdict: 10/10. Pier 39 finally has a restaurant worth the hype – and yes, I’m...

Honestly, the experience here was not a good one. We couldn't help but feel like we were being treated differently just because we're teenagers. When we came in, nobody greeted us or asked if we could be seated in a table they were just talking behind the counter. We had to go ask for the table ourselves.

As soon as we had sat down and had our order menus, it was already a bit disorganized. I noticed a rule on the menu that read parties of 6 or more would have an automatic gratuity added. That is fine, but there were only 4 of us, so I didn't think that would happen.

We ordered 3 sodas and 1 water. The sodas came, but the water never came. I didn't complain at first, but we again asked and still didn't get it until a bit later, Sometime later, we all collectively decided we wanted water, so we ordered refills and a bit more water. They ignored that request but delivered water to another table. We asked multiple times before they eventually brought what we requested.

The chef was okay gratuity $6. He was getting frustrated, but honestly, I don't blame him if he was doing a group of tables. The waitress was rude throughout our experience. I asked my friends if they just thought the same, and they all said the same thing.

When we finally got the bill, it was approximately $180. When we paid, I noticed that they had already placed a $30 tip without our asking totaling $210. That did not make me happy, and we were not an enormous group and did not approve of such.

The meal itself was decent, but the service was atrocious, attitude worse, and not speaking out over a tip was fishy. Sadly, I would not recommend this restaurant and I strongly believe it was because...

Was curious to try based off the social media coverage during its recent opening. Pier 39 isn’t the ideal spot because HI TOURISTS. But what the heck, we went in for a late lunch on Friday and the place was empty (so note the timing if you’d rather not deal with crowds.) Upon entering, we stepped into a bright, clean, spacious new space, a sprawling view of Alcatraz, ample seating and tables, and the grill and DIY stations toward the back. Priced at $36/pp, all you can eat. Honestly, after 1 pass, I was almost full. The 2nd pass was almost forced and I chose veggies only. I am definitely not the type of person to do well at an AYCE. But if you crave quantity and have an empty stomach to spare on cheat day, this is your place. You have a huge assortment of noodles, rice, proteins, veggies and sauces to choose from, which could be daunting for newbies or those who can’t make decisions on the spot. Pack your ingredients into a small steel bowl, hand it over to the grill master who will cook it up—he’ll ask if you’d like butter, salt and pepper—and the server picks it up and brings it to your table. Interesting concept. Our server was attentive and friendly, frequently checking in on us, offering us napkins and refills. It was a pleasant experience and satisfied my own curiosity. However, I’m not sure I’d return for the price. I think if there was a location in the peninsula, it could be a hit. But Pier 39 is an acquired...