Really bad service. Rude waitress. Brought me food with allergens after I told her I had a severe wheat/gluten allergy. Awful timing bringing dishes out. Very expensive and small portions.
Before I ordered I told our server I was allergic to gluten and she arrogantly told me gluten could not be in a sauce, that 'gluten is a food'. After I politely insisted she check with the chef anyway whether or not the soy sauce was gluten free, she begrudgingly talked to him, only to come back and tell me what I already knew- that gluten can in fact be in sauces and the thing she just told me was gluten free actually did have gluten in it. I could not believe how rude she was about it. Gluten free soy sauce is indeed a thing. And I shouldn't have to beg a server to check on a common allergen like that.
After all of that she let me order a food item that said "crispy" in the description. I'm not sure how it is my fault that "crispy" did not translate to "battered and deep fried". And after having a very uncomfortable back/forth with her about my allergies she let me order it without mentioning it had wheat in it and was deep fried. I've never had a waiter fail to connect the dots and warn me about something with allergens in it after bringing it up.
She acted like it was my fault for ordering it after I specifically told her I was allergic to wheat and gluten and rudely shoved a menu in my face to prove her point. At no point was I rude to her so I have no idea where she got off acting like that.
Service was bad, all of this aside. They brought our appetizers out quickly, then almost immediately brought my partners entree out, which was beef. I ordered ceviche. It was almost comical watching the staff try to cram so many dishes on our small table when we hadn't even finished our salad. They did not give us enough time to make space at the table and it was nearly impossible to eat without bumping something.
My first ceviche came out about 15 minutes after my partner's beef entree so my partner sat there letting her food get cold because she didn't want to be rude and eat without me. I've never eaten anywhere that served entrées so far apart. She had time to completely finish hers before mine came out. I insisted she do because I didn't want it to get cold.
After sending the first ceviche back it took another 15-20 minutes to get the next one. So before I had a single bite of my entree, my partner had been done eating for 30~ minutes.
Not to mention our server ignored us the entire night except when my partner had to flag her down as she raced past our table. She came to replace our cocktails once but made very little effort otherwise. She left the empty glasses on our table and a few minutes later a random busboy came and took them.
She didn't even bring us the dessert menu and this was on my partner's birthday. We wanted to get cake but at that point we were both feeling like the server was either being homophobic or just otherwise rude to us so we paid and left.
I only tipped because I didn't want to make a scene but for a $190 dinner they could do a LOT better. I would not go back after this experience. It's a shame because the food tasted good and I love the Walnut Creek location which is a completely...
Read moreCrowded and under staffed. Food took a long time to arrive but was not entirely disappointed.
We had the Fiesta Platter with beef Empanadas, and the Chicharon de Pollo. The Mac n Cheese that came with it was obviously a filler. After reading their older menus, this used to be a Seafood Jalea. If they're trying to cut costs, I rather they not have it at all and focus more on the parts that actually taste good/matter. It was absolutely tasteless, bland, and overcooked. The pollo carried this dish; like a one man band.
The Polli Papas just like the platter had filler food, but unlike the platter it was more than 1/3 of the dish. There's a mountain of french fries as photographed. Well if I wanted a dish of french fries, 🍟 I wouldn't be disappointed. But the selling point for this on the menu was the chicken which sadly, was under portioned, cast aside, forgotten about. It was tasteless, like an after thought. This was topped off with a sprinkle of processed desert like twigs labeled as cheese. Sorry, I'll pass.
As for the 1/4 rotisserie chicken with Yuca fries and zucchini, they were nothing much to write home about. We were unsure if the sauces were meant for this dish, even so, everything on this plate was overcooked and under seasoned. If you've gotten this far down my review, I'm gonna level with you. The zucchini was a total waste of time, resources, and my money. Why was it labeled as "Chifa Vegetables" when all it was was sad mushy zucchinis.
The Ceviche was the only redeeming dish for the entire experience. Fresh fish in a moat of zesty orange dressing. The citrus notes, and the spicy heat as an after taste gave it a mouth watering zing!
The Mai Tai was hard and sweet. Decent, but as tall as the vessel was, ice was the majority.
TLDR:
The Ceviche de Pescado is the only dish I'd...
Read moreI came here for a foodie meet-up and I was not disappointed. I've been wanting to come here for awhile and heard good things about their chicken.
I had the ensalada rusa, ceviche misto, jalea, truffle mac and cheese, pollo a la brasa, yucca fries, carne de parilla ribeye, and profiteroles. I enjoyed everything on the menu, with the exception of the ceviche. I liked it, but I wish it had more acidity. But I really like my ceviche bursting with lemon/lime flavor. I didn't get that with this ceviche.
I enjoyed the ensalda rusa, which had beets. And the chicken was so moist and had a lot of earthy flavor from the herbs it was dressed in. And the truffle mac and cheese was balanced in richness. I had a little bit of the ribeye because I stopped eating red meat two years ago. It was cooked perfectly and makes me want to eat red meat again! The profiteroles were the perfect way to end the meal.
They have a decent wine selection, but for this place, I suggest going for cocktails and spirits.
Service was quick and friendly. We sat on the second floor, and when I looked down to see the chefs make empanadas (which looked huge btw!) they all looked up and waved back!
It's a lively atmosphere, so be prepared to talk a bit louder than usual to your party. I will definitely come back for the chicken and to try...
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