La Ó Restaurant — Restaurant in San Juan

I’ve never reviewed anything on Google before… but they fed my coeliac girlfriend gluten pizza despite advertising gluten free outside of their restaurant.

We went there the last night of our vacation (5/6/23) and the food was good. But after the hostess sat us down we waited awhile and it was clear the waitress didn’t even know we were back there. After about ten minutes the hostess realized and took our orders. My girlfriend specifically asked if they had gf pizza, then ordered the pepperoni. The hostess who was taking our order obliged, and then left. All the while we sat back on the patio it was pretty warm, and nobody ever came out to refill our water. I had to go up to the bar and order water from there. When the food did arrive hers weirdly didn’t have cheese on it. We thought their could be a mixup with gluten free and vegan, but the sign out front said gluten free and that’s the only reason we went there. After we ate I asked the waitress who brought our check if her pizza was gf. She said it wasn’t, and that they don’t even serve pepperoni gf there. I was very upset, my girl friend is shy and I didn’t want to end our trip with bad memories.

I was also disappointed in asking the waitress that question and her having zero concern about it. We clearly were concerned, and also if someone asked you about a food allergy in something you just fed them wouldn’t you be really concerned as the party that provided said food? She didn’t seem to have any though. I’m not sure if their are staffing issues which led to the whole mixup with the waitress and the hostess, and I appreciate the hostess stepping in to take our order… but you can’t not understand what gluten free is. Especially if you’re advertising it out front!

Seems like a cool spot and I enjoyed my food… but it was the most irresponsible dining...

I recently had the pleasure of dining at La Ó in Old San Juan, and it was an unforgettable experience, especially when it came to their pizza and cocktails. This restaurant stands out with its unique food and taste profiles that are both innovative and delicious.

The pizza at La Ó is nothing short of extraordinary. Each slice is a perfect blend of crispy crust, rich sauces, and premium toppings. The flavor combinations are creative and thoughtfully crafted, ensuring that every bite is a delightful surprise. Whether you're a fan of classic Margherita or looking to try something more adventurous, La Ó’s pizzas offer a perfect balance of tradition and modern flair.

Their cocktails are equally impressive. The mixologists at La Ó have curated a menu that features both classic and signature drinks, each with a unique twist. The cocktails are not only visually stunning but also perfectly balanced, with flavors that complement the food wonderfully. From refreshing mojitos to bold, innovative concoctions, there's something to suit every palate.

Beyond the exceptional food and drinks, the staff at La Ó deserve a special mention. They are incredibly kind and helpful, always ready to offer recommendations and ensure that your dining experience is top-notch. Their warm hospitality adds to the charm of the restaurant, making you feel right at home from the moment you walk in.

Overall, La Ó in Old San Juan is a must-visit for anyone looking to enjoy unique and delectable pizzas, expertly crafted cocktails, and outstanding service. It’s a dining experience that truly captures the essence of culinary creativity and warm...

One of the most ridiculous dinning experiences of my life! Our group arrives at 8:30 for an 8:30 reservation, and we stand around for 15 mins waiting for somebody to talk to us to eventually get sat down. My friend had to wait 25 minutes just to get his beer, the table waited 45 mins until our first round of drinks were actually in our hands.

When appetizers came, half the people on the table had no plates and the other half had no utensils, water glasses sat empty for half of the dinner, until they brought us our own carafe. Halfway through our meal, which was easily over 1 hour in, they come out and they tell us that they ran out of all the ingredients for any plates other than pizzas. That means that half our party had no food and now had to reorder. They then come back and tell me that they did have enough to make me the Mediterranean Scallop pasta I initially ordered, which was a brief moment of happiness for me.

1 hours and 40 mins in, still no entrees, they come out and tell me they gave the last scallop pasta to the wrong table! Now I had to decide on something different for my pasta and end up choosing Mahi-Mahi. at 2 hours in, the food arrives. My fish is dry and the pasta bland. The pizzas were OK. When we ask for the check there were 2 items that were not suppose to be on the receipt and the tip was already included.

TL;DR Absolute trainwreck... service was extremely slow and un-attentive, half the plates on the menu were unavailable, food was uneven in quality and taste, overcharged and tip amount forced on the table. ...