Sushi Tyme — Restaurant in Santa Barbara

So, here's the thing, dry noodles need to be boiled to be reconstituted. Think those Ramen noodle brick packages or styrofoam bowls you make them in. No one eats them when the water is too hot (boiling), but hot water is necessary to go from dry to edible. Ok, so the present situation at this place. Went in for a quick bite before a show. The broth was too hot to eat and the noodles were as described above, reconstituted also too hot but I managed to blow and cook them enough. Burnt my tongue unfortunately. Disappointed to say the least.

My thought is the restaurant could make the noodles and the broth separately. In other words add the noodles to broth that's not boiling hot and inedible. It's actually what Japanese Ramen joints do (and those are fresh made noodles).

I gave a 4 because unless there's a health violation level issue, i don't like to hurt a business with a terrible rating. This fast casual restaurant serves sush, which, as the name of the restaurant suggests, is their main, and I didn't choose sushi so can't speak to how good those dishes are. Ramen is just a menu choice, it's not a Ramen place. Plus, listen restaurants do the best they can. The place is clean and the service is good. Low rating for a review over my experience could hurt a restaurant unnecessarily. Take what you will from my review. Maybe order something else? Or the restaurant could make the adjustment after considering...

SHAME ON THEIR RAMEN. This the disgrace of Japanese Ramen, Japanese food, and Japanese culture. I ordered hot&spicy ramen with cost of $8.75 and I tipped them at the very beginning when I payed my order(Before service). I expected an answer that why they used instant noodle to serve their customers and never feel anything wrong with it. Why would I come to a restaurant to order a bowl of instant noodle that I can make at home in three minutes? ? ?

It was the first time in my life that I complained on the food I got. I went to the front desk and told the waitress that I was confused that they made the ramen from instant noodle. She told me that is what they serve and they are not required to tell us that from their menu. When I expressed my disappointment, she just looked at me, I had to ask and she said "What am I supposed to say?" Excuse me? It is the first time I met a waitress like this. And when I talked to the manager, who also claimed that that's what they serve anyway, and he also said, "I do not know what to say" .

It 's just extremely disappointing that they are happy with the instant noodle they serve when they claimed that they provide RAMEN. And never feel sorry when their customer wish to have an explanation. Worst...

Horrible Experience - Never Going Back

I ordered the baked lobster sushi from Sushi Tyme around 7 PM. I was at the California Pasta location nearby, which was packed, but this sushi place was empty—honestly, that should’ve been my first red flag. However, I was starving and decided to give them a shot. Big mistake.

The experience was horrible from start to finish. I waited 45 minutes for my order, and when it finally arrived, the sushi was completely burnt. On top of that, the rice was so hard it physically hurt to chew. I immediately brought it back, only to wait another 30 minutes for a replacement. The entire situation was incredibly frustrating, especially since I work as a chef and understand how basic standards should be met.

To top it all off, after eating the replacement sushi, I started throwing up. I’m convinced the food was bad. This was by far the worst sushi experience I’ve ever had. I will never return, and I’ll make sure to warn others not to waste their time or money here....