I have always found brand name products at great prices...spent years and lots of money at Marshall's and sister stores...Burlington's, Ross Dress for Less, Home Goods, etc...I am from Boston where the flagship stores started and Filene's Basement initiated the mark-down of irregulars, overstock, past year and fire or flood sale items. I have had trouble though with the customer service at my Santa Barbara Marshall's...service can be rude and indifferent. I had a brush with a young stocker who ordered me to put an item back where I found it. I snapped "Why? I plan to buy it." She complained to her supervisor I wasn't nice to her. Well...I shouldn't be ordered by an employee to behave in ANY way that she deems will make her job easier...it's the customer who should be first, not the other way around. The customer pays the wages via purchases. This company brought in some 26 billion in sales worldwide. I felt like she profiled me as a lookieloo who tore thru the store and put things out of order just because I was bored. I shop there and examine things by label and scrutinize what I buy. I am an experienced savvy shopper and having spent a great deal there hope for better service. Need to train...
   Read moreI love that I have a place to get what I need for clothes & other necessities As I don't drive. I've gotten suitcases, shoes& other accessories at a moment's notice when I get last minute outfits for any type of event, evening wear " formal or casual " "indoor or outdoors events" travel needs etc... Also gift cards, stationary, birthday& blank cards. Even acseseries like coffee mugs,beverage travel bottles, cellphone products. Reasonable prices, good brand labels. I recommend marshalls to locals like me that don't have vehicle, or no care for public transit. Even better for tourists who need to purchase items they forgot to bring or didn't know they need items for trip to vacation or work commute needs.love Marshalls when I shop for items or. Just to look around to find...
   Read moreI asked to use the bathrooms and the employee I asked rolled her eyes at me and said they were out of service. I have no issue with the bathrooms being out of service, but that associate didnât have to be so rude about it and roll her eyes at me. Later the same associate checked me out and was rude through out the whole transaction, she also kept having side conversation with another cashier. She kept talking about inappropriate things that shouldnât be said in the work place. Iâm a frequent shopper and this isnât the first time this associate has been rude to me and has also brought up inappropriate topics up in the work place. She was at register 2 and had long black hair and...
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