Pancho's Tacos — Restaurant in Santa Monica

There are some places that are a staple in a community, places that serve their customers with pride for decades and deliver a quality experience that lasts - bringing you back not only for the food but the nostalgia and comfort the restaurant brings to you. Oftentimes these gems struggle to maintain a customer base despite their quality when neighborhoods change, prices go up, and inevitably that old sense of community is pushed out and forcibly replaced by something hostile to the things that made the neighborhood great in the first places. This is NOT one of those places.

This restaurant is a sub par. This restaurant doesn’t deserve to stand against the tide of change, it deserves to be washed away and forgotten.

I’ve gone here a half dozen times this year, and the service each time was cold and made me uncomfortable. Despite this, I wanted to support a business that has survived through many changes and closures and see if it was worth keeping around and spending my money at. I’ve learned the hard way that it isn’t. At first I thought the staff was just plain racist - and I’m not discounting that possibility, but it seems lots of people have also experienced the cold, disinterested, and unwelcoming service that me and my family had the misfortune of experiencing. The guy working the register just has no passion for what is supposed to be a family business he should take pride in trying to keep open and didn’t offer me an ounce of courteous treatment in my many stops. Him and this business don’t deserve your money.

The food itself is mediocre to bad, and at a pricepoint that you can find in much nicer establishments all over the area with far friendlier staff and far tastier meals. The last time I ate here, it left my stomach feeling as let down as my spirit for having gone here - by that I mean it literally made me sick.

Thinking of the many restaurants on Lincoln that deserved to stay open but closed in the past 20 odd years, I can’t feel anything but contempt for this place and look forward to the inevitable day it goes out of business. On that day, I’ll say...

So I use to love coming here but I stopped for a while because they always forgot to give me something I wouldn’t go back I would be to embarrassed. My brother wanted burrito and I missed going there I decided to go two weeks go on a Sunday morning got my food came home they gave my brother a pork burrito so I had to drive back annoyed but I was very polite to the cashier. He messed up the order and tried to blame the cook and the cook was straight forward and said it was the cashier hey had the paper in hand . I gave them back there burrito and they gave me a new one the one I wanted . So I decided to wait a week and come back this Sunday the same cashier in my mind it can happen a again I won’t lie I didn’t give a tip this time because I was so dissatisfied with what happened two weeks ago . Order menudo 2 burritos got home my burrito was wrong it was a carnitas I was going to eat it but I’m not much of a fan of carnitas but now it’s the principal of the matter. I got there I said this to him I walked in and said to the cashier hey this happend two times I gave you the burrito back last time this time I’m not It’s very inconvenience, and I want to eat with my family. The cook came different guy really really polite and said no keep that one and I said thank you and he made me a new one and I had to get the Condiments for the mundo since he didn’t put not one thing in there like lemon cilantro or onion thank God my hubby called me while I was driving over there remind you this is a to go order . It real left a nasty taste in my mouth. Man I won’t be going on Sunday if it’s the guy again I don’t know if he mess up just to do it because it’s not the cooks sad part he repeats the order back so how hard is it …. FYI I worked in the restaurant industry not hard it was right in front of him .ill take a time out … fyi I...

It's not hard to understand the "B" rating from the health department. If the guy behind the counter would stop texting while people wait in line he might notice the floors haven't been mopped in a month.

Honestly, the food would probably be considered great Mexican food in the middle of Nebraska. This is LA, and it just doesn't cut it. After eating it became fairly clear why most of the food on the menu is served "wet" style drenched in sauce. It's a poor attempt to cover sub par food.

I wouldn't dare try the salsa. It looks like it's been sitting there in the bar all day, in the dirty tubs with nothing keeping it food safe. Maybe if the building at least had air conditioning I would feel a little safer trying the salsa. From the looks of it I didn't miss out on much. Disappointing at best.

My group and I actually felt sad after...