Masae's Teriyaki — Restaurant in SeaTac

⭐ 1 out of 5 stars 📍 Location: 19021 International Blvd, SeaTac, WA 98188

I had a terrible experience at this restaurant. I ordered three spicy chicken meals (no veggies) and one regular chicken meal, totaling four orders for $64.97.

All four meals were tasteless and undercooked. Right after eating, my entire team and I got stomach aches—a clear sign the food was not cooked properly or safely.

I returned to the restaurant to return the food and request a full refund. I explained everything clearly and respectfully, but the staff refused to give a refund. When I asked for the manager’s contact, the staff told me she was the owner and still wouldn’t take responsibility.

The customer service was just as bad as the food. No apology, no solution—nothing.

⚠️ Warning to others: this place serves unsafe food, has poor hygiene, and offers zero accountability. I’ll never eat here again, and I strongly recommend others avoid this place to protect your health...

I bought chicken-beef teriyaki plate. However, i threw it away after i saw where and how it was prepared. This place is very dirty. It stinks very heavy. I could’t wait inside for my food. I was outside until it’s done. The floor, the walls, the equipment she used, everything about the shop are dirty. The meal is not prepared from the fresh meat. Instead, she took some meat and chicken from the container, cut them into slices on a dirty cutting board while holding them with multiple-worn single use plastic kitchen gloves. Then put them over the rice and warm the meat up with a cooking torch. I didn’t even ask for a refund. I just took it, leave the shop and threw it to the nearest trash bin. I do not recommend this place because of the...

Went in this evening on a Monday and bought the spicy chicken teriyaki and it came with a disgusting so they call salad, however it was tasteless shredded cabbage with nasty dressing it tastes like what dirty tennis shoes smells like. I frequent many restaurants and new to the seatac area from Bothell. I was very dissapointed when i was only given one napkin when my order was brought to my table. I asked for another one and he rudley told me to go get it from the bathroom. I will never recommend or eat there again. The man at the counter was just plain rude and prejudice. Im disgusted to say the least to be...