Artly Robot Coffee @ Hill7 - Seattle's Robot Cafe — Restaurant in Seattle

Worth it to stop by once to see the robots in action. In terms of everything else you’re looking for in a coffee shop: coffee quality, ambiance, friendly service, forget about it.

Visiting on a Saturday, we had the world’s worst employee. I wasn’t greeted by the Human who was instead huddled in a corner and glued to her phone. It felt like I was walking into a store size vending machine. The robot needs optimal conditions to produce to the best of its ability. The Human employee is responsible for setting the robot up for success, e.g. making sure there is enough quality ingredients for the robot to work with. Unfortunately, the robot ran out of ice, the hot water wasn’t hot enough, and there were many unavailable items on the menu. When the robot asked for help, the Human dumped the wrong amount of ice with a bad attitude and kept adjusting until the robot stopped complaining. It felt like the Human had contempt for the robot; actually, I think the Human hated her job.

Somewhere between building a tech company, paying for reviews and influencers, and getting funding from Silicon Valley, Artly forgot about the customer. Putting a warehouse robot in a coffee shop is a bad use of technology. Instead of replacing what is easy for the human (grasping a cup and placing it in the right spot) with what is difficult for the robot (computer vision), why don’t we have Humans and Robots play to their strengths? Starbucks has it figured out; Humans provide excellent customer service and the Clover machine makes a...

Stopped by for my lunch break but ended up as a super fun experience! Watching the robot make my coffee was extremely interesting.

Struggled to decide what to order but the blonde haired guy over the counter was super helpful, he was very kind and patient with me and overall it was a really great interaction.

Super clean and tidy, service was fast, coffee & bagel were good too, it was the perfect place to sit down during a quick break. Will come again!

Edit: I come here every week for coffee but today 8/7 a new guy was there and was super off putting. I ordered a latte, asked for a plastic utensil that was on the counter, and he told me coldly “usually these are for customers only”. I told him I am a customer and he ignored me. I come here every week during my break, and I ordered a latte right before this interaction. Does that not constitute as a paying customer? I doubt plastic utensils are coming out of his paycheck, and if it was a cost issue he could frame it that way instead of wording it like I begged him for free things. Maybe he can get some retraining in customer service or even common sense. Can’t imagine anything easier than working at a place with an iPad kiosk and robots making customers coffee, yet a plastic utensil being asked for is what throws your morning off….

Worst thing a company can have is that 1 employee you see working and decide not to go in because of them. And he’s...

This is easily one of the coolest and most unique coffee experiences you can have in Seattle. I came in expecting a fun novelty, but left genuinely impressed with both the technology and the quality of the coffee.

You place your order via a kiosk, and then the show begins. Watching the robotic arm go through the entire process of making a cappuccino—from grinding the beans and tamping the espresso to steaming the milk and the final, precise pour—is absolutely mesmerizing.

You might think this is just a gimmick, but the quality of the coffee itself is excellent. I learned that the robots are trained by a U.S. Coffee Champion using AI, and you can really taste the attention to detail. My cappuccino was perfectly balanced and delicious.

A must-visit for tech lovers, coffee aficionados, or anyone looking for a truly unique Seattle experience. This cup was so good, I made sure to log it in my Mindful Coffee app to remember....