In response to the reply to my review, if you google your restaurant (from your phone or desktop) you are met with two options: Order Pick Up / Order Delivery. With being able to choose right from the Google search, it wasn’t a thought that I had to check your website first for a menu or any restrictions. They’re usually posted through the ordering pages.
If you choose “Order Pick Up” you’re given a list of options. The first on that list, which is mentioned as “preferred by business” is Toast Local. Since it’s preferred, I used that option.
No where on that ordering website does it mention that there is a limit to the amount of food you can order.
Not only that, but I placed my orders the day before I was to pick them up. While you were open for business. If I had two orders already placed while you were still open the day before, that would have exceeded the amount I was allowed to order, how come I wasn’t contacted by you to be told that it was too much? I only found out that my orders had been voided by you once I arrived.
Had I been contacted I would have cancelled all of my orders and gone elsewhere.
I placed a few orders online, totaling roughly 20 piroshkis. When I arrived to pick up my order, they told me there were a few that needed to be refunded. The ones that were refunded were also displayed in the case. I asked for the piroshkis in the case and they wouldn’t sell them to me I was essentially penalized for ordering “too many” without proper notice, even though I ordered a full day in advance (order placed at 9:30 to be picked up at 11:30 the next day). There is nothing written on the website for what is a “large order” and I didn’t think two dozen pirokshkis would be considered large. There’s also no indication that an order of two dozen needs to be placed at least 72 hours in advance. This would have been understandable if any of that kind of information was listed on the website .
This was really upsetting enough that I won’t suggest this...
Read moreThis has been one of my all time favorite eateries in seattle since I was a kid. I loved the authentic pastries, the Russian grandmother folding dough in the front, the very humble diner setting, and the focus on consistency. Unfortunately as an adult most of my days off have been Mondays so my visits were few and far in between. I went in today immediately noticing the new atmosphere and the new age look and the case arrangements and selections were considerably different. Normally when new management comes along I'm very skeptical, but I love this business so much I set my skepticism aside and to some extent, I'm glad I did. The counter staff was very friendly and helpful and an all over great employee, especially for running solo. The asado piroshky was delicious! The warming peppery beef was incredible! The pork belly was just ok- very sweet and cinnamony. Chicken pot pie had very little filling in it. The traditional ones I got aren't what I was expecting- good, but not what they used to be. All of the piroshkies I ordered had a very thin top and about an inch and a half of dough on the bottom part that seemed half baked. It's definitely not rolled out the way they used to be- an even half inch of dough all around and lots of filling. Overall I think this place has lost a lot of originality and uniqueness. It's iconic vibe has transformed into something that can be found all around Seattle. Don't get me wrong, the Phillipino piroshky was a total hit, bit when you come in expecting the product you've been coming in for for years its a bit disappointing to learn something that had a good thing going has been changed indefinitely. Good to know there's another phillipino bakery I enjoy, but I'm grieving the loss of the best authentic piroshky in all of western Washington. There's a place on first hill and a place in Everett that come close, but nowhere near what piroshky on...
Read moreI'm might be biased because someone I love works here, but it really is quite a great scene. I've been a few times and have enjoyed the offerings. I like the lunch specials, in particular. Once I had the Kare kare short ribs (a nod to the owners Filipina heritage), which were bathing in peanut sauce (not too sweet, which is what I like in a peanut sauce). The portion was very generous and I enjoyed the second half later. It came with rice, green beans and a slaw. I would also recommend the Borscht. It had a savory broth (vegan) and it is absolutely loaded with vegetables- beets, cabbage, carrots(?), even kidney beans. I like mine with the optional sour cream. I was given a raspberry shortbread cookie roll by a lovely woman in the baking area and it has become a favorite- shortbread, walnuts, raspberry- what could go wrong! I ordered coffee and got a hot dark house coffee in an elegant thermal glass mug ( I notice these things) which was satisfying and a decent price. They do have the full range of espresso, Chai and even ube lattes. The DESSERTS! I've tried a few. My favorite is the raspberry mousse dessert. It looks like a rose, and it might even have a flavor note of rose in there. Its has layers of different mousse in graduated shades of raspberry glory. I actually forgot I had bought it and found it later in the fridge- still delicious after three days! The traditional Russian honey cake is a labor of love worth trying, even with a vegan version on offer as well. I want to try them all. Thank goodness I had that virtuous Borscht and earned my dessert! The music and clean airy environment were also a plus for the experience. I appreciate the dog friendly management, and I've only ever had warm, sincere service. What...
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