The Collective Seattle — Restaurant in Seattle

I joined the collective to work out of for my fully remote job. I’m in the process of canceling after two months and the process has been a little rough.

This coworking space is best for social meetings. It’s not great for working on a computer all day for several reasons: all the chairs are either too tall or short relative to the tables to have a proper set up (it’s more like lounging areas), street parking outside is limited to two hours so I had to constantly move my car, and there are no closed rooms/phone booths to take meetings. I found myself sitting on floor cushions taking meetings in public on multiple occasions, which is not ideal. It’s only open from 9-5 most days, making it difficult to commute in before my meetings start. I wish it was open later to at least accommodate social hang time.

The staff are not very professional/informed. I was told that room rental fees were waived for members, but when I inquired about how much an event space would cost, it was impossible to get a straight answer and I kept getting referred to talk to different people. I’ve had waiters at the restaurant that consistently bring credit cards/bills to the wrong tables. It’s impossible to get a hold of staff when calling with questions and such.

The cancellation process has been very frustrating. As another reviewer said, they’re making me wait an additional 30 days (a requirement that is stated nowhere in my membership contract) so I’ll end up paying an additional month’s fee plus a hefty cancellation fee. I’ve emailed asking about this and the timeline for charges, but haven’t gotten any response. Calling always goes to voicemail.

Be VERY wary and VERY sure this club is for you, or else it’s going to be an expensive mistake. I’d rather work from home and buy a membership at a climbing gym. The space has so much potential and I thought this club was different, but I am unfortunately leaving with a pretty bitter taste...

The membership here is a trap.

I was already skeptical entering a membership here, and they way they have handled our membership has confirmed that there was good cause for skepticism.

First, the Collective is little more than a large coffeeshop, however with worse WiFi. They have a restaurant with good, but overpriced food for daily consumption. Their space with the rock wall is hardly usable as they always rope it off every time there is an event. The social aspect of the membership is hardly sociable. It's a we-work, there is no social aspect.

Second, we canceled our membership over two months ago. There was nothing in the contract regarding 30 day notice. I have read through the contract thoroughly. We were charged for up to 30 days after cancellation. There is also a loyalty fee if you cancel before 6 months. We were told this may be waived because of our grievances, but it was not. I feel nickel and dimed.

Overall I am extremely unhappy with our decision to join as members and urge everyone else thinking about it to go to a coffee shop instead. There's a Capital One cafe two blocks away where you can work for free. Their WiFi...

I came in today without knowing this place requires membership. A guy with dyed pink hair asked me about the membership. I said no and I told him my boyfriend has been to this place a few times for coffee, I wasn't quite sure whether he is a member here, then I called my boyfriend, and he said he didn’t know about the membership.

When I was trying to figure out what’s going on, the guy asked me to leave this place and wait outside (although I was still talking with him and I told him my boyfriend was just around the corner). A few seconds later, my boyfriend got in.

So my boyfriend turned out not knowing this place requires membership either. He has been here a few times, but no one ever asked him about the membership.

If we had known this club was membership only, we wouldn’t go until we become the members here - that's common sense. We would definitely follow the rules after figuring out all the things.

The thing was not about the membership stuff, it was about the unwelcoming and unkind attitude the guy held.

Due to the culture the employee was conveying here, we will never consider becoming members...