Tropical Smoothie Cafe — Restaurant in Seekonk

Smoothie was delicious. Everything tastes very fresh and high quality. Would definitely come back for more smoothies, absolutely loved the Peach n' Silk smoothie I tried. The only reason I can't bring myself to rate 5 stars is because of the service. I was very unhappy with the way I was treated. Upon walking through the door, the staff member behind the counter rolled her eyes and scoffed. Could barely understand a word she said when I asked a question as she just quietly mumbled a response and I didn't ask her to even clarify because of how standoffish she seemed. Just wanted to leave. Especially when she and her co worker gave each other an annoyed look when they saw another customer entering the store. Would definitely benefit this business to have employees that are more friendly. Customer service isn't for everyone and I get that, but management definitely needs to re-evaluate whether or not their employees are cut out for this job. Customers shouldn't feel awkward to ask questions about the menu or feel...

The last couple of visits have not been a very nice experience. Today i called in my order over the phone at 7am. The employee told me it would take them 20 mins (I had an order of 6 smoothies) I arrived at 720am stood in line for 3-5 mins waiting to pay...paid and then expected them to hand me the smoothies from the fridge, but they did not...they started to prepare my order at that time....also while preparing my order they continued to stop with my order to take other orders and prepare those which took even more time away from preparing my order....I waited an additional 20 minutes..so overall 40 mins!!!! all while making me late for work! Unfortunately, this will be my last visit to this location as i have given then chance after...

Listen, I understand that a bunch of kids working in a smoothie shop is probably their first job but you cannot leave a bunch of teenagers unattended to run a business. The customer service I just received was utmost ridiculous. I waited 18 minutes for a damn sandwich that I seen the girls playing with talking chitchatting on their phones yelling across the store, not getting my sandwich done just staring at me laughing while they talk about where they’re taking their next break and where they’re going out to get food while I’m standing there for 18 damn minutes you can’t have kids running your business. Ridiculous only customer in the store and I have kids yelling across the store talking about their plans while my sandwich order is just...