This is a standard pokebowl place with some added drink options. They have their specialties and you can customize your own bowl. They have some tasty drinks. We have a lot of these in NYC where I'm from so I wasn't expecting anything different.
Well let me tell you what makes this place stand out and if I'm in the area again, I will specifically come to this spot in particular: the service.
The worker who made my bowl (6/15/24 evening shift) was patient and helpful and kind. He pointed out all the options, explained what they were, and made recommendations. He was generous with the portions. When it came to making the drinks, he was the same. When we had questions, he was glad to answer. When it came to swapping ingredients for drinks, he was helpful. I would like to point out that we went near closing time and in a lot of places, people are done with the day and ready to go home, which I completely understand and I try to go in and out so everybody can be out on time. This guy, he was patient and upbeat and enthusiastic and just all an all around great representation of Pokemoto.
Don't get me wrong, the food was great. Their ingredients were fresh, everything was mixed into the bowls great, the drinks were perfect as ordered. The food was great with no complaints. But what sets this place above other pokebowl experiences I had was the service.
Other things to note:
They have some fun Hawaiian canned drinks, interesting combinations of guava, pineapple, mango, orange, and some other fruits in bright, colorful cans.
The place was very clean. The food was handled in a clean manner and the disposable items used to gather and mix ingredients were disposed of very quickly and efficiently.
Their tea menu has some great options and offers milk substitutions like oat milk and almond milk. Ask for their recommendations for sugar level because some drinks have a sweeter base...
Read moreHave to preface my review is not about the employees or anyone working but more for the store owner/manager/franchise: I truly understand that corporations don't give a flying anything about the consumers. I am extremely aware of the fact that we are just money, one person doesn't matter nor does it make a difference in your bottom line or if the doors stay open. To have giant signs outside, indoors, three separate menus for boba and not have even 1/3 of what is offered inside is crazy. The poor girls had a hard enough time explaining it, which they SHOULDN'T have to(fix the menu?), but they had only enough boba for one drink. Mind you, it's barely 2pm on the weekend. Extremely disappointed, waited over ten minutes for the teas for only one to have boba. Line was building, and only one worker on. Once again, the worker was AWESOME she was beyond personable, friendly, and welcoming. MANAGEMENT and owners should step up and help out. Can't get workers? Well, y'all get salary or management pay. Step up. It's sad. I wouldn't go here if you have any morality to where you eat. The teas were amazing...
Read moreFor the love of a pokemoto that includes cooked protein, I went to this spot close to a TJ Maxx and Homegoods stores. This is a franchise so if you have been to other Pokemoto poke spots or any other poke specialty place for that matter, this review would not make a difference. If, however, you have not tried one but do like sushi and those Japanese flavors, live in this area or somewhere close, or just satisfying your hunger after a shopping trip, then this Japanese-inspired Hawaiian bowl may just be to your liking. I find poke bowls to be a safe bet when I cannot decide what to eat. I especially enjoy the ability to add on as much toppings as I like (kani! tempura flakes! more!). Pokemoto has ready menu items but if you want to create something more personal, you are in luck. Since my first visit, I have gone to this place about half a dozen times as of this review. Pretty much every time I am at TJ Maxx in this mall. Fast. Fresh. Clean tasting food. Fair price....
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