On 12/19/2024 , I treated my parents out to this location ; also come here quite often. This current and last visit we Didn’t have the best experience due to Our waiter was Stephane Caucasian, long blonde hair. She just ruined our night out. When she approached the table we didn’t get a warm welcome she didn’t even smile or told us her name we found out her name later on from the manager. She asked the table what did we want to drink and I also put in my order for my appetizers. which was fine but after that it just went downhill from there. After she brought the appetizers. We noticed we had only one plate on the table and we tried waiting her to let her know but she didn’t come back in the area; my dad literally had to get up and go ask for extra plates. Then after she finally came back to the table to take our order as we were ordering again no smile , kinda snappy like she had an attitude. After we order our main entrée; Stephanie never came back to the table , meanwhile she remained to wait the other tables and clear the other tables that was done eating. We never got our drinks refilled. The whole time waiting for the main meals to come Stephanie never checked back to check on us to make sure everything was okay; at that point we felt ignored and that wasn’t a very nice thing to do to someone especially if their coming to your establishment to spend their hard earned money. Finally the food comes out, at that point we didn’t even want to sit down and finished our meal because we was upset how we were being treated. Once again Stephanie was literally waiting on the table across from us didn’t turn around to ask if the order was okay. I literally requested the for the manager I think his name was Dameon if I’m not mistaken. and that’s when we finally found out her name and we reported her. I hope something will be done about this because we didn’t deserve that kind of treatment she gave us. If you didn’t want to come to work Stephanie should’ve stayed home; also if you don’t want your night ruined don’t sit in Stephanie section . You...
Read moreThis trip was a roller coaster. When we arrived at millers at 5:30pm the hostess asked for a phone number and said she would text us, “as soon as I get this table is ready.” We were seated 45 minutes later. Our interactions with the servers were generally bizarre and unfruitful. They were polite and comical, even if unintentionally so. We ordered the spinach and artichoke dip appetizer which took approximately 30 minutes to get to us. The chips looked like they had dumped the crumbs from the bottom of 3 or 4 bags into a bowl. That said, the dip itself was acceptable. About 20 minutes later our order was taken and it didn’t get to us for approximately 45 minutes more. When the order came we were ceremoniously greeted by a manager and two servers. The new server was highly disinterested, had a plate in each hand, stared blankly at us for 15 seconds and then grumbled, “someone order a salad or something.” Neither plate in her hand was a salad nor had anyone ordered one. Our party stared back with a mixture perverse interest and confusion. They had forgotten a side of fries and then later the desert that should have come with the kids meal we ordered. 6 of the 7 of our party ordered burgers. They were delicious. We would have given this a 2 star rating but the “sweet fluff” dip and the funny experience has kept us laughing even now days later. Mumbling, “someone order a salad or something?” has become an inside joke for our family. We started reading reviews for different Millers around the country and the bad ones are kind of hilarious. It inspired us to write this one. We will definitely go back hoping for another mind bending experience but we will make sure we have at least 3+ hours to spend because we didn’t get out of there...
Read moreDropping to a 1 Star - Wife and I tried to give them another chance. Ordered a " 'Cue Bacon Burger" ('Cue generally standing for Barbeque or so you would think). The new pictures are what arrived (2/28/2024).
I didn't think the quality could still be this bad, but literally less than a droplet of actual Barbeque Sauce on the burger. I can go down the street to KC Sunshine's and get a $5 BBQ Sandwich that is lathered in BBQ sauce. But I can't get a $20 Burger that has more than a droplet of Barbeque Sauce.
This will be the last time I actively order from this location. I'd rather go to Culver's or Chickfila than be continually disappointed by the lack of quality out of this Miller's location.
Previous Review:
I never write reviews and I want to be honest Miller's used to be our weekend indulge as its meant to be a higher end product. I normally order the "Big Red" which has always been a solid piece of chicken, breaded, and with a clear red heat sauce.
This past month July 2023 - I've done our weekend order and my Big Red arrived as a plain piece of a chicken and non-hot sauce on the side. No big deal, accidents happen.
Today - Aug. 2nd 2023 I placed my normal order and what arrived is embarrassing. This quality is not what I expect when we order from Miller's - this is worse than Chickfila across the street. There is no sauce, half the breast is missing breading, and it looks like someone bit a chunk out of it.
If this is the quality that is now being produced at Miller's we will not be continuing orders from...
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