Quaker Steak & Lube — Restaurant in Sevierville

We entered for Dinner at 5:30, we were told it would be an 45-60 minute wait. It's a Saturday night in a busy tourist town on spring break so that's understandable. We waited over 1hr and 30 minutes. I watched a waitress yell at her boss and tell her she was "taking a break and these people can wait." There was an ENTIRE seating area ready but the hostess at the front could not handle the amount of people and they are EXTREMELY under staffed. (she's in the green sweatshirt behind the register) Once the managers came out of the back 4 different parties were seated with 10 minutes..... Obviously these employees they do have are not trained properly.... A manager came out and seated us after we complained to everyone and listened to multiple other people complain as well. We even watched a customer get a full refund for his food being horrible. When the manager finally sat us I asked him why the table in the picture was open almost 40 minutes but we were still waiting and he said "I don't know what to tell you we needed someone to move this table over" the Manager and hostess should find somewhere else to work, maybe Wendy's would be a better pace. The bill was $170 and while the food wasn't terrible it definitely wasn't the best wings in the USA, the burger was plain and they also forgot about until have way through our meal and the steak was mediocre. The restaurant was dirty and bathroom was dirty also.... Overall we were very disappointed with this experience and will let as many people know about it before they waste their time waiting in line at this place. Better wings at Buffalo wild wings right down...

Party of 14. Best wings in the USA... I THINK NOT. The atmosphere is SUPER cool. Food was okay. We've had better, but we've had worse. We tried fries, wings in various flavors (bone in were MUCH better than boneless), gyros, burgers, grill chicken.... sodas, lemonade, creme soda, various alcohol beverages. They were OK. To be fair, our waitress TRIED, but her manager stopped her at ever stop. He was rude and disrespect and if we didn't have 5 hungry babies/kids with us, we would have left. Father was told he cant have 2 drinks at once. He had ordered a margarita but after waiting a bit went to the bar and ordered a beer. Managaer stopped his and his wife's beer order stating you cant have two drinks at once. He has to ask for beer several times during his meal. Someone else had to request Matriarch's veer as she wasn't being served either after having a drink of father's beer. Our patriarch normally is a big spender and was ready to leave immediately for the mistreatment. Ironically, brother was wasted and had 2 mixed drinks the entire visit without issue. As a whole, probably between $400-500 was spent for food & drinks. Older children did enjoy arcade area. Wouldn't recommend. Won't be back. So sad because we eat out alot and love to find good restaurants to throw money at while out on...

It was ok. Five wings for $8.99. I guess it was close to closing time because they sent us on a side where you can pick up your food and not be served basically so you go to the counter your order your food and you just sit anywhere while you wait for your food you can eat it there or taking home it was more like a walk-up to the window kind of thing and I'm sure that is because the restaurant was closing in about 45 min. When you walk into the business and you make a right hand turn then I think that's the light take outside left hand side is the restaurant side where you are served like a restaurant but we were not told that it was a restaurant or a takeout window type of setup so we were waiting for someone to come take our order and that never happened until the couple beside us kind of informed us of what was happening so then we proceeded to place our orders and they brought them out to us really wasn't that good of it experience it was I would rate it a three because of communication. No social distancing no Mass required and you get to make your own drinks pick up your own condiments it was not sterilized the area of picking up your items the drinks they ask you to take your straw out before pushing to for your drink other than...