Baskin-Robbins — Restaurant in Sevierville

Was looking forward to get some ice cream and saw Baskin Robbins. I thought "why not I haven't been in a long time." We pulled into the drive way and ordered a one scoop vanilla ice cream cone and the smallest size milkshake they had, (which was a 24oz. Cup) she told us the total was $11.70!! (Outrageous) We decided to pay for it anyway at this point because we were craving ice cream. We pulled up, payed, and drove away. During our ride and into my first bite, the vanilla cone was not only freezer burnt in many areas but also was completely hollow in the cone. For $4.00! I turned to my wife and asked how the milkshake was, but it seemed as If the only ingredients were milk and oreos. No icecream, it was completely melted and tasted subpar to any milkshake I've experienced. Had to throw out after a couple tries. NOT WORTH THE MONEY OR ICECREAM! Ruined my...

NO EXCUSE FOR BEING RUDE. We drove into the drive thru like we have done several times before and were greeted with an offer to place our order. The woman inside said she could not hear due to my car noise. Mercedes E300. She asked me to turn off my car to hear better. I did. Then I repeated my order. She said she could still not hear. I asked if I should drive up to place my order at the window. She rudely said that yes since I refused to turn off my car, I probably should. Needless to say I simply drove off without buying anything. I drove to another nearby place that had ice cream. They were friendly as always. Tourists may forget, however we are local. I can spend money anywhere, but will not return to Baskin Robbins in Sevierville again. We were there at 3:05pm, Monday, July 7, 2025 in case...

Imagine how many customers you are losing because you're charging $1.99 for a single cherry on top of a child's ice cream, when the ice cream costs $6 already. Here's how it went, I would like a vanilla ice cream for a child with gummy worms and cherries on top. She says, okay, just so you know each topping cost $1.99. Oh, okay well, how many gummy worms is it? Two or three, she says. Oh, okay, well, what if I just get the vanilla ice cream with one cherry on top? How much is it for one cherry? $1.99, she says. For one cherry? She says, yes. You Can Tell She's Over It! She's tired of apologizing but she likes her job in the air condition so she hangs with it. So our car full of five people drove away with nothing. If that happens 15 times a day you guys are losing a...