Waffle House — Restaurant in Southaven

3rd Shift Manager Cat. She treats her employees horrible. Never greets customers. She never stocks quantity of food, deserts, inventory such as to go lids, cups, sacks, straws should I go on. Was there the other day a cook had cut his finger pretty bad he asked her could go to his car to take car of it. He had to beg her. She got mad told him to clock out go fix finger clock back in. He had not had his break yet. See was not concerned he was hurt or not. She was mad because she had to do alittle work come from the back office. There is no excuse for this type abuse they have to take from her on a daily basis. NONE!!!! This employee got hurt on the job, why should they have to clock out!! Is she not aware of labor laws!!!! Maybe she should...

The food was great but the help with customer service was horrible. Anytime of person comes inside a building with a jacket on with the temperature 98°with the hands and their pockets in the worker that's in charge of The waffle House lack of interest for safety is horrible. The help with a card transaction customer service is horrible. The unprofessionalism in given information in order to talk to the management about an incorrect transaction is horrible. If getting food late night at this waffle house cost me extra $42.50 for a tip that wasn't giving and the lady in charge couldn't help me plus had a nasty unpleasant customer service attitude when telling me I had to come back to talk to Stephanie in order to get...

Not even a .01 star at this location. I went in on a Friday morning on 08/18/2023 @ like 9:30 a.m. . I sat at the bar as maybe called. It was dirty and the server did not even clean it off. When I questioned it, she blamed the host's and she was extremely busy dealing with other customers. Like what is going on here, employees blaming employees and then trying to be a bird in their ear. The sever was persuading the host to take her side. After coming here for years, these young people can persuade other employees. Only to lose business and money...!. Really, what is the problem has customer service gone that low at a place that prides themselves as a great...