Wingstop — Restaurant in Springfield

The service at this location is terrible. The place was packed with people (18 customers at one point) waiting on their orders 15+ minutes past the promised time with zero communication about order status, got multiple orders wrong that people complained about, charged people for sauces that were left out of the bag because they technically left the store before discovering it.

We originally planned to sit down and eat but the environment combined with it being at least 80 degrees in there made that plan untenable.

Major language barriers and zero idea of how to take care of a customer or smooth over poor...