Just did a mobile order..for parking spot pick up...had my newborn in the car..waited 15 min..no one came..then get a ..update that my good was brought to me..I assumed, uts on it way..its been 15 min..nope..another 5 min past..I see no one in the drive thru lane..so they are not busy....I walk in..and I kid you not..at least 7_8 employees standing around..I look up at the screen, where you can see the order numbers, mine wasn't there..so I ask for help...making sure I'm at the right adress .I was..the manager had to scroll back to find my order..keep In mind that, not only did he have to find the order number, my special order burger had been sitting there the whole time.....so he bag my order I leave..whelp..get back to the car..and the simple request of extra pickles wasn't executed..so I go back in..and here is Nathan the manager (that's what he told me) when I asked to speak to one..laughing with the other employee, who was smirking at me while I was explaining how much time has lapse...how you as a manager don't get upset a little that someone cleared my order from the que..never bagged it, or delivered it....it might look goid for them as far as numbers go and percentage on completion of orders..but its a sloppy way to do business and try to make you look like you moving faster than you really are..boyyy...this really burned my biscuits today...
Read moreWell me and my daughter wanted something quick and we stopped at McDonald's in Stratford .we went in and ordered.we were standing there in the lobby for over 10 minutes waiting for our food and drinks. While we are waiting for our food one of the employees who were cooking were wiping the counter with a rag, then she put the rag away and she was playing with her shirt and talking to Co worker's ,after 15 more minutes the manager said what are u waiting for and we answered our food so the manager told one of the employees to make our food and she started to put hamburger buns in the machine without changing her gloves!i said can u change your gloves and she started to laugh and I said that's not being clean at all, when u handle people's food u are supposed to wash hands and change your gloves. There was a Spanish gentlemen at the drive through window that came over to us and said she is changing her gloves and I said I'm not talking g to you and he tried to stand in the middle so nobody sees what she is doing. Just be careful where u eat because if she didn't change her gloves we would of been sick. I am not ever eating from there ever again. I am not happy with their service at all and the health department should do a surprise visit on McDonald's just to make sure they are complying with the rules because that's how people get...
Read moreI very seldom eat the food at McDonald's but this day I had been very busy and by 7 PM was exhausted. We went to the drive thru which moved fast. The employees were very fast and pleasant. Other than that I have nothing good to say. I ordered a Big Mac meal and my boyfriend ordered the quarter pounder meal, the burgers were cold, mine had no sauce and both were just terrible. Our fries were cold and even though we both ordered different sodas, the settings of syrup to seltzer was way off. The garbage cans were full and garbage was blowing all over the parking lot. I get a craving for McDonalds about every 6 months to a year. I will not go to this one again, even on a hot day when I just need a soda. Where was the Manager? The inside was not busy, I got out and checked. This was McDonalds in Stratford across...
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