Smoothie King — Restaurant in Sugar Land

WORST EXPERIENCE OF MY LIFE. I STOPPED BY ON 4/25/25 @ 7.36 AM RIGHT BEFORE GETTING TO WORK TO PURCHASE A 32 OZ YOGURT SMOOTHIE AND I WAS TOLD BY THE YOUNG MAN THAT MY TOTAL WAS $10.32. SO I ASKED FOR A RECEIPT I WASN'T GIVEN ONE. SO I DIDN'T GET A NOTIFICATION OF MY PURCHACE AT THE TIME AND A A FEW HOURS AFTER I LEFT I SEE A CHARGE IN MY CARD OF $54.07. I WAS LIKE WHAT IN THE WORLD IS THIS. I CALLED RIGHT AWAY TO DISPUTE THE CHARGE AND THEY ARE ASKING FOR A RECEIPT I NEVER RECEIVED AT TIME OF PURCHASE. PLEASE OBTAIN A RECEIPT WHEN PURCHASING ANYTHING FROM THIS LOCATION. NOW I'M HAVING A HARD TIME DISPUTTING THIS CHARGE....

I placed an online order for pickup on Saturday, August 23, 2025 at 10:21 AM (Order #37587048855896068). When I arrived at the Smoothie King on University Blvd., the store was closed—lights off, doors locked, no staff. Yet the app now shows my order as “Completed,” even though I never got it. No one answers the phone either. Very disappointing and a waste of time and money. Smoothie King corporate—please look into this and...

Deanna is gifted! She knows her smoothies and she knew how to make Dad, a reluctant first time customer) create and enjoy a delicious smoothie! Dad was craving an avocado but with his blood thinner meds, I'm particularly cautious about the greens. She created a wonderful tasteful explosion that brought life to his eyes! We've had a full day and this concoction will tie him over...