ZapVor by Thai Spice SugarLand — Restaurant in Sugar Land

I rarely leave reviews, but after our latest dining experience, I feel compelled to share. The ambiance of the restaurant initially seemed inviting, and the presence of a large group upon our arrival didn't deter us. Our anticipation was met with swift service as our dishes arrived quickly, a promising start that unfortunately did not continue throughout the meal. We ordered an array of dishes including teriyaki chicken, green curry, brother-in-law eggs, and Tom Yum fried rice, all of which featured disappointingly bland, thinly sliced chicken.

The teriyaki chicken lacked depth, presenting a sweet flavor that dominated the dish, accompanied by steamed broccoli but surprisingly no rice. Observing other diners, it became apparent that requesting rice was a common necessity, an oversight that puzzled us. The Tom Yum fried rice was equally underwhelming, seeming to rely on tomato paste as a base with no visible vegetables, devoid of the vibrant Tom Yum flavors one would expect, and paired with the same unseasoned chicken.

As a green curry aficionado, my anticipation turned to disappointment. The curry was served in a large bowl, topped with the bland chicken and eggplant, missing the complexity and heat typically found in this dish. It was more akin to a mildly sweet sauce than the rich, flavorful curry I cherish.

The brother-in-law eggs were an unexpected pairing of boiled eggs and sweet and sour sauce, a combination that failed to harmonize.

Service throughout our meal felt impersonal and somewhat presumptive. It seemed as though there was an assumption that we were unfamiliar with chopsticks, an odd presumption given our enthusiasm for and experience with Asian cuisines. A request for a bowl, to more easily enjoy our curry and rice, seemed to inconvenience our server, a stark contrast to the seamless provision of utensils and accompaniments to other diners.

This review isn't meant to critique the restaurant's clientele or cultural nuances; rather, it's a reflection on the lackluster food and the service that left much to be desired. We're not seeking compensation or acknowledgment; we left a generous tip in spite of our experience. However, we hope for a reconsideration of the use of chicken breast and an overall improvement in the culinary...

I drove up and parked around 8:38pm noticing the door said they close at 9:30. I was deciding whether to dine in or order to go considering the time it was. I walked in and there were 2 people, a man and a woman, rolling silverware at the bar. No greeting, the woman stared at me annoyed. I said hello first since I was raised to be polite. I asked if it was too late to dine in, or I could order to go. Without even getting up, the woman handed me a menu and instructed me to “go sit over there.” I asked the question again, “is it too late to dine in? I don’t want to feel rushed if it is. I can go somewhere else.” The woman looks up at me and says something to the man in their language while I stood there waiting for an answer. She proceeds to roll her eyes at me while informing me that the kitchen closes in 20 minutes. She never got up. Simply shoved the menu in my hands and barked orders at me to sit down by the door to review the menu. I battled leaving but I had already made up my mind that I would leave a review but wanted to also try the food to leave an overall review. Plus I was hungry. I looked at the menu for about 5 minutes and decided on something quick like shrimp fried rice and the fried spring rolls since I was being rushed. The man took my order and I could tell he was trying to make up for the woman’s behavior towards me. Too late. I sat down to wait for my food and the woman was walking around being pleasant to other guests dining in. The man offered me water while I waited which I politely declined. 2nd attempt to redeem themselves? The woman avoided eye contact with me as she walked around the dining area acting busy. Too late. This was my first and last time visiting this establishment all due to that woman with the long dark hair and her less than welcoming attitude and condescending treatment of me. Good luck keeping your business open if that’s how you are going to treat your customers, especially the new ones like me.

Oh yeah, the food. It...

I had a lunch on 4th July with my friend. Both of us like Thai food a lot and wanted to give this place a try. The food was totally tasteless. The service was horrible. The waitress was rude and trying to justify her bad service. When we gave a low tip and she returned that tip and gave us a lecture on how they make a low wage and count on the tip. They need to know how the tip is earned by a good service and a good attitude. I had cashew nut chicken and it was so sweet with mushy vegetables. My friend had ordered Larb Gai which at other thai restaurents in the area come with many lettuce leaves. Here they gave us one lousey lettuce leaf. When asked for the reason, she again first gave us lecture on how things are expensive and they are trying to cut cost. Really? First of all you do not have the typical lunch menu due to holiday. On top of that you will try to cut portion sizes. With all this rudeness and lousy food, you want a full tip. Never going to this place again. We dine out all the time and this was one of the rarest bad service we receive in a thai restaurent in Sugar land. Better stay away...