I would like to start off by saying I felt a bad vibe when I first walked into this restaurant. We waited to be seated while the staff walked past us without being greeted, no pleasant smile, no just a second, we waited at the door while they took their time to properly greet us. #customerservice101 đ©đ©đ© at that very moment my date suggested that we leave but I wanted to stay because it was raining and I did not want to jump from restaurant to restaurant.
PROS- The restaurant location is nice (downtown Tampa), the restaurant decor is nice it gives you a cozy feeling. the soup was very tasty, the spring rolls were very tasty as well however,
CONS- EntrĂ©es need very much a big improvement not only is the food very blend, the fried rice is NOT really fried rice, more like just stemmed rice, the WOK is for fried rice FYI also theyâre over pricing you for such a small portion & when I say SMALL I mean small. One thing we all know Asian cuisines etc Thai always give plentiful dishes. This is certainly overrated. I will certainly not visit again. I very much felt like I was being taken advantage of as a customer. The photos look plentiful but trust me itâs not,the photos are close up. They forgot to add flavor to the foodđ„Žđ„Ž
REPLY TO OWNER.. đ©đ©đ© I have experienced plenty other Thai restaurants by far the food is not authentic as you claim, also my date & I experience that same cocky attitude that youâre displayed in your reply when we was present in your restaurant. Unfortunately you canât clean up âMy experienceâ no you canât make everyone happy however, as a business owner myself YOUR REPLY SAYS IT ALL. Most unhappy customers wonât leave a bad review, they just donât return, Iâm not most . Iâll continue going to Jubao Noodle Bar where the food is more authentic . Thank you...
   Read moreWe just arrived in Tampa and had a hankering for Thai cuisine. Si-am was close to our hotel so we decide to check it out. They have a great assortment of beers (Singha, Kirin, and some specialty local brew). I had the red that was very tasty. We started with fried calamari, and spring rolls (both veggie and chicken). These were all basic. The calamari was underwhelming - only the rings and battered in a way that made them look like onion rings. My favorite calamari are the little squid like calamari and there were none to be found sadly. I ordered the Massaman Curry and the Drunken Noodles. They gave us an option of heat; light, medium, hot and Thai hot. We picked light noodles and medium Curry. The Curry definitely had a kick that I appreciated but I don't think I'd want to experience Thai hot hah I might not make it through. I tried the Thai Iced Tea that was incredibly tasty but it generally always is (I'm a huge fan). The server was very attentive and while he took the time to split our bills without asking he did jumble up some items on wrong checks so we venmo-ed each other which was odd.
Overall, if you want solid Thai cuisine, I...
   Read moreUpdate - we came back, as promised, for a pre-show dinner. Service was better this time - still some points need improvement - but the food is great and some of the staff were more attentive and friendly.
The food was superb. The service was very disappointing- we stopped for dinner before a show with some out of town friends and everything was extremely slow. Our food was plopped down on the table by an apparently impatient and rushed âfood runnerâ an four friend had to stand up to grab silverware from another table since our table had none. We only saw our waitress when we finally had to flag her down to get the check and our friend never got his beverage. When he addressed that with her, and he said he didnât want it anymore because we were leaving for a pressing curtain time - she asked if he wanted the beverage off the check ???? đ€·ââïž đ the question was so absurd we just laughed it out. Hope to try again and give them another chance to step up the service to meet, at the very least, basic restaurant service expectations and this give the the full five star review to...
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