I just had a horrible experience with an order for delivery through the Hungry Greek website directly. At 11:20 am, I placed the order. The wrong door dasher picked up my large lunch order which was ready on time at 12:00. I got a notification from the correct door dasher that my order was being cancelled. When I spoke to the first gentleman who answered there, he said there was nothing he could do. He recommended that I call door dash to get a refund. I then spoke with the manager Dave. He gave me no apology, no satisfaction except an offer to remake the order and have it delivered which took another hour. So in total, a crew of 8 hungry people waited 2 hours for their lunch. There was no offer of accommodation other than this. In the realm of customer satisfaction, obviously both the manager and the staff need serious training. This was not a little order by any means. I expected this order to be free after waiting 2 hours for it which should be the appropriate thing to do. However it was not which is ridiculous. Terrible customer service, awful customer satisfaction for mediocre food at best. You ought to be ashamed...
Read moreThe Hungry Greek gets 0 stars from me. The dining room smells like the garbage needs to be taken out, or the walk in hasn’t been cleaned in a very long time. I ordered the spinach pie/spanakopita. They put it in the microwave to pre-heat it before placing it on the flattop grill and placing a metal spatula on it to “ quicken the warm up time.” This perplexed me and I said so to the person preparing my order. Both of those treatments to the delicate dish I ordered ruined the dish. My better instincts told me to leave it and ask for my money back, but because I was hungry I took my order. The Tatziki sauce was terrible and my spanakopita was rubbery and over cooked! The staff ignored my complaint with the exception of removing the spatula from the heating dish as not to continue to ruin the texture of the dough. I had already spent the money and the time, so I took the dish with me, only to be disappointed. It was not fresh and the reheating mishandling made it even worse. I will never dine here again , and most certainly won’t suggest your restaurant as a good...
Read moreI decided to try this place out for dinner today, and I am really happy I did. The location is great for anyone living in the downtown area, and it’s really nice seeing new restaurants like this joint pop up.
Both the outside and inside of the establishment is really clean, I saw at least one employee cleaning at all times. The overall ambiance of the place is welcoming, and the Greek music is also a nice touch. The employees were very kind and respectful.
With this being my first visit, I decided I’d go with something simple so I ordered a gyro with a side of fries. I was really impressed with the portion I got for $5.99, it was a lot of gyro and usually I pick off some of the onions, but the red onions they use here are so sweet and delicious I was stacking them on top my sandwich before each bite. The fries were also good, nice and thick cut which are great for dipping.
Overall, I’m really happy this place popped up downtown and I will be...
Read more