Burger King — Restaurant in Town of North Hempstead

On night shift tonight 11/3/2024 Service, Employees, food and Manager should be evaluated my fries was cold and disgusting I specifically asking for my burgers to be made a certain way the young man in drive thru DOES NOT LISTEN I repeated it twice got to the window and ask him to repeat it back to me he did not want to he had an attitude, the manager needs to be replaced with someone that thinks like serve me how you want to be served, Managers set the example for staff and her example is not fitted for customer service she’s bleeding her negative ways on to her staff and they act just like her I think it’s time for a team meeting otherwise I’m going to report this store to the BBB the bad service and food is ridiculous I’ve giving this store multiple chances of course during the day everything is great at night is when you know rather or not HAVING YOUR WAY is...

Very poor service. I actually ordered for delivery and they were taking super long with my order firstly they do not respond their phones at all regardless if it’s busy at least take time out of what your doing and answer to let your customers knows what’s going on. So I proceed to ask my door dasher what’s wrong and he tells me someone else took the order and I asked if they are gonna redo the order that was taken and he says they said no. What kind of service is this ? The fact that I waited almost half a hour and still nothing had 3 changes of dasher. That’s insane. Your job is to make sure your customers gets their food correctly. Honestly if you don’t know what customer service is and how to run that you shouldn’t be working in any...

I went to eat at this Burger King today and the food was delicious. The food was hot and the fries were as well. As expected and It really left me satisfied with the preparation of my food. They provided me with everything i asked for. The service was good and quick as well. The cashier that attended me was named justin. He always had a smile while taking my order and was patient with me while i was looking through the menu. I wasn’t rushed and he took it well even tho I took a few minutes to figure out what i wanted. I will come back as my experience here was good and the food was tasty and prepared well. I have recommended friends to come here with me next time as the atmosphere of this Burger King was good while i...