It is with heavy heart that I must pen this one star review on a local Vietnamese-owned business. To start off, the food is usually decent — and I have very high standards as a Vietnamese American — even though the prices run a bit steep. However, on my most recent visit — after a long day and on a very empty stomach, I felt completely ignored by the multiple waiters that served me. I ordered satay with egg noodles and was served satay with rice noodles. When I politely told them they made my order wrong, they gave me a bowl containing egg noodles alone with no sauce and told me to fix it myself. I can’t even make this stuff up, I’m unbelievably shocked at this complete lack of respect toward their customers. I’m usually the type of person that feels empathetic to service workers and would never make a big deal out of an error but I simply had to express my frustration with the mistakes and rudeness. Later, the owner came to the table to attempt damage control and told me that he would subtract the noodles from my bill, but he told me I shouldn’t be mad! When I went to check out, the bowl was still on the bill. Do yourself a massive favor and eat at their location in Seattle instead. The service, food, and prices are all amazing there, and it’s absurd that the two businesses are even related. The tukwila Vietnam House was an utterly hellish dining experience, but it definitely makes me better appreciate when a restaurant operates as they should and actually sees their...
Read morefirst timer here, was reading the reviews off google & yelp- i have to say i think the one star reviewers are always a little dramatic, a common comment i noticed was about the service, i went in today late afternoon with my boyfriend and it was honestly super chill. only took less than 10 minutes for the food to come, pricing is alright. i ordered the pho tai sach and it was good! ate it all haha i liked that they made sure with us on the no cilantro part when i asked them to not put it on the pho, that’s something i struggle with other places lol they usually forget but extra points on that haha. service itself was quick kind and chill, i don’t know why some reviews kept talking about “mad” faces on servers, hey man maybe people just have rbf or it’s just their face lol. me personally i don’t care, it isn’t that serious this ain’t no 5 star boujee restaurant that serves you caviar and free dancing entertainment on the side you feel me? we’re all human give them a break. definitely will come back to this place when we’re in the area. reviews are always helpful but y’all should come in to judge for yourselves!! give this...
Read moreI honestly never leave bad reviews. I always try to give restaurants the benefit of the doubt, even if the service is slow or the food is just average. But this time I really can’t keep quiet. This was absolutely disgusting. There was a whole cockroach, or some kind of bug, sitting in my bowl of bún bò Huế. I had only taken a few bites when I noticed something floating in the broth. At first, I tried to convince myself it was just some herb or maybe a piece of meat that looked weird, because I didn’t want to believe what I was actually seeing. But no, the longer I stared at it, the clearer it was. It was a bug. An insect in the middle of my food. I cant explain how nasty that felt. The thought that I might have eaten even a tiny bit of broth that had been touching that thing made me sick to my stomach. I couldn’t take another bite, and honestly I lost my appetite, IMMEDIATELY. And what makes it even worse is that the food here is not cheap. For me, that’s the end of it. I will never be coming back, and I wouldn’t recommend anyone else risk it either. Goodbye,...
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