Starbucks Coffee Company — Restaurant in Tumwater

I travel a lot for work and go to Starbucks. Literally everyday, sometimes twice a day. This was the absolute worst experience i've ever had at one of their locations today.. I ordered an extra hot drink they tried to say that I said iced.. Was annoyed that I said no and tried to repeat my order.. Made me feel super uncomfortable.. Then I got my drink and it was still wrong. I said triple and it was not triple. I knew to look because the price seemed a little different... Then they acted like. I never said triple even though I say it every morning of my life.. Then I ordered a cheese Danish extra toastEd like I do every day. The girl at the window handed me a cake pop. And I said This isn't mine? I ordered a cheese denish and she tried to say. I handed you a cheese Danish and I said no. You didn't you handed me somebody elses order? I didn't order a cake pop. .. All 3 of them at the window at this point were all staring at me with their eyebrows up with some kind of attitude even though they are the ones that screwed my entire order up... I drove off and told them I would go to a different Starbucks. I'm not going to sit there and have a bunch of People with an attitude for pairing my food.. Very, very disappointed, and all of your attitudes absolutely stink. You won't get very far in...

And what can I say, it's Starbucks after all. It's basically the same prefab store that you'll find whether you're on the East Coast or the West Coast, or somewhere in the middle. One thing about Starbucks is that it all taste the same, regardless of where you're at. So there's something to be said for consistency if not necessarily quality. I know this might seem like a harsh review, even though that wasn't the intention. Maybe I should have given it an extra star and a half or so, but I'm still a little bit disgruntled. I was an espresso business owner out in Tumwater a couple of decades ago. Our location was just inside the front door a popular locally owned grocery business that is no longer there anymore. I remember I used to stand out front of the store the morning after I had had a grand mal seizure and I watched my business plummet dramatically afterwards. But at least I knew my former customers were still getting their coffee fixes, cuz I could see them pull up to the two Starbucks across the street. The last thing I'll say about Starbucks is that I think it's goofy how they can somehow justify having more than one of their stores on the same city block. Just seems goofy to me. Signed, a former espresso...

I come to this location regularly & typically the staff are very nice. However, this morning I was super disappointed by their service. I ordered & paid through the app to pick up, but when i got there, there was a sign on the window that said temporarily closed due to the water not working. This is totally fine, as things like this happen .. but i had already paid for my order & needed help with a refund. I walked over to the front door to see if someone could help me, but all of the girls on staff just stared at me waiting outside & didn’t bother to help me. I knocked, i waved them over, & waited .. but they all just kept looking at me, ignoring me, rolling their eyes, & acting like I wasn’t there. There was someone even sweeping in the front who made eye contact with me MULTIPLE TIMES & she just turned her back from me & walked away. I understand that they were closed, but it doesn’t hurt to unlock the front door & see what I was waiting for. All i wanted was help with a refund. It was extremely frustrating to be flat out ignored & stared at for a total of 5-10 minutes. Won’t be returning to...