Brick & Spoon — Restaurant in Tupelo

I've been contemplating writing a review for this establishment for some time now. On January 25th, I went to this place for breakfast with my boyfriend. I remember the date because it was my birthday.

A woman showed us to our booth on the side of the place that was vacant of customers. She did not return after delivering our drinks. We sat there for maybe 30 minutes and someone finally came up to ask if everything was okay.

It was explained that we had not even ordered yet because the lady that sat us did not return. It was an hour before we even seen our food. It was good though, thankfully, and the woman serving us was very nice.

It gets worse though. Afterward, we went out to the parking lot to leave, only to find a car parked behind us in a no parking zone, blocking our vehicle from leaving. We stood there a good 10 minutes. I went inside to ask the staff if they could find the person driving a dark sports car.

Miraculously, the lady appeared to know exactly who owned it and said she would notify this person right away. I went back outside to stand with my boyfriend. On the other side of the parking spaces, opened a truck door suddenly with a woman shouting loudly at us that she would "be right there". And proceeded to sit there continuing her conversation with the owner inside the truck.

I was flabbergasted with my mouth open. She turned out to be the owner of the vehicle that was blocking us. She must have been watching us the entire time we were standing there, not doing anything about it. Not only that, it turns out she was a MANAGER. We walked over to her to tell her to get out and move because we wanted to leave. She CURSED at us saying that she was in employee parking. However, she was obviously blocking public parking.

Her name is Ann by the way. Super buddy buddy with the owner is what I was told because she wasn't fired for her ill mannered attitude. As a business owner myself, I would NEVER employ a person in customer service that lacked the skills to be in that job...

I really thought more of this establishment however, I was proven wrong on today. The way my family and I was treated this morning was absolutely disgusting. First off we were never properly greeted upon arrival. The server (a caucasian female) asked “how many” then proceeded to walk to a table without stating “follow me” which is quite rude. Next she approached the table without stating her name and nonchalantly asked “Were we ready to order.” My mother could not quite remember the meal she wanted so she tried to explain what she could recall but was cut off by the server before finishing. We all order and the food and coffee were cold as ice. The server never apologized for the inconvenience or her rude behavior. I was trying to nicely explain that the meal my mother was given was incorrect and was told “the crab is the most expensive item on the menu and we can’t replace it.” After the service received by both the MOD and server I was not willing to pay for the food that I did not order. Had she not been in such a rush when my Mom placed the order it wouldn’t have been an issue. My family and I left the money for the food that was eaten minus the incorrect dish. The server ran to the door, pushed my fragile Mother and started yelling “Assault” along with several other insults. We patronize this establishment regularly but today was the end of the line. My family has served this community since 1913 and we will make sure the community knows what type of customer...

"I recently had the pleasure of dining at Brick and Spoon, and I must say, it was a fantastic experience! I opted for their American breakfast, and I was not disappointed. The eggs were cooked to perfection, the biscuit was fluffy and flavorful, the grits were creamy, and the sausage was juicy and packed with deliciousness. Every element of the dish was done properly, showcasing the skill and attention to detail of the chefs.

The taste? Absolutely divine! The combination of flavors was simply mouthwatering, and I savored every bite. The freshness of the ingredients was evident, and the overall quality of the food was outstanding.

Beyond the food, the service was excellent. The staff was friendly, attentive, and made me feel welcomed throughout my visit. The restaurant itself had a charming ambiance, creating a cozy and inviting atmosphere.

Brick and Spoon truly knows how to deliver a delightful dining experience. From the perfectly executed breakfast items to the scrumptious flavors, everything exceeded my expectations. I highly recommend visiting Brick and Spoon for a memorable meal. I can't wait to return and explore more of their menu options!"

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