October 22nd 2015

After a very long day of driving to & walking around enjoying the sights at The Grand Canyon, my cousin and I stopped at a steakhouse (yippee-ei-o) just outside the national park. When we were being seated we asked to be seated near the window, the hostess told us no and sat us at a table in the middle of the restaurant which barely allowed space for people to walk by when someone was seated. We waited awhile before anyone came to take our drink order which by then we knew what we wanted to eat. Ordering wasn’t easy the waitress was so unhappy about taking our order, no smiles, no hello, nothing. Then she speaks in a mumbled voice, and barks at my cousin when he takes a second to look the appetizers over. After ordering we noticed people being seated in the area we asked about. No special party or anything just walk-ins.

We get our appetizer (potato skins) and their ok. Finally we get our steaks, it’s supposed to come with: baked potato, corn on the cob, bowl of beans, and a biscuit. We get our plates (or kinda thrown in front of us) with the steak, potato, and corn. A small single bowl of beans which isn’t even half way full is placed at the table. No biscuits. By now we’re starving and eating that first piece of steak should have been great, but it was terrible. No flavor what so ever! How does that happen? I poured the A1 on my steak just to try to get some taste. I try the corn and it was uneatable. It was like biting into mush, unflavored mush. The baked potato was ok, but really how does someone mess that one up? Just give the right amount of time and it cooks itself. I didn’t try the beans and I was expecting them to bring another bowl of it which they didn’t and I had to ask for the biscuits which also weren’t that great but more enjoyable then most of the other things on my plate. By now I look up and notice the other customers, they look miserable, and displeased with their food. Finally someone comes to ask if want anything else, “Yes, the check.”

Then we notice they add the tip?! They added a 15% tip for a party of two. Then we see why the service was so terrible! They don’t care because they’re already known their getting a tip no need to work for it. My cousin explains to them that we’re not paying a tip, the service was horrendous and the food was a joke. I’m guessing this lady didn’t want us inspiring everyone else to refuse tipping, she removes the tip and we leave.

Seriously, this is worst place I’ve ever eaten! Spending $25 (cost of my steak) at McDonald’s is a way better idea then eating at this place. This “restaurant” is just a tourist trap! They don’t need returning customers, just people wanting to see the Grand Canyon and unknowingly walk into this place for food. It’s embarrassing for the state of Arizona to other American tourist and worse for America to world travelers. In conclusion if you’re hungry, just starve awhile until you get somewhere like Flagstaff.