Arby's — Restaurant in Vernal

I go Arby’s because meat call me in sleep. Whisper soft. Say, “We have the meats.” I wake up, grab keys, and drive like truck possessed by beef spirit.

I ask for Meat Mountain, secret menu item. Employee look scared but respectful, like I just requested national treasure. I say, “Yes. I want all meats. Stack like Soviet apartment block. Tall. Heavy. Mysterious.”

Sandwich come out so big I thought they bring me small dog. Inside: roast beef, turkey, ham, bacon, brisket, corned beef, chicken tenders, and steak. If one more animal added, I’d need building permit.

I take bite. Explosion. Sauce shoot out like geyser, drip down beard like holy oil anointing chosen warrior. Arby Sauce. Horsey Sauce. Mystery Sauce. I not care. I become Sauce Man now. Beard hold more flavor than drive-thru menu. Bald eagle fly overhead. I salute with curly fry.

Curly fries? Perfection. Curl so tight they bounce when dropped. Like snacky slinky.

I sip Diet Dr Pepper from cup size of gas can. I feel power. Chest hair grow mid-meal. Vision blurry from satisfaction. I weep softly into sandwich.

Man next to me say, “What’s that?” I say, “Meat Mountain. Ask for it. Change life.” He nod. We are brothers now.

Bathroom clean. Smell like lemon and broken resolutions.

Thank you Arby’s. You are not fast food. You are meat cathedral. I come hungry trucker. I leave flavor prophet.

Will return. Beard still sticky....

Super slow, waited almost 20 mins for an online app order that was sitting in their warmer in plain sight during that whole time. I could actually see it along with an accumulating pile of items (10 or more, included in picture) and was rudely greeted by the cashier with a blank stare, no hello or anything. And when I told her I had an app order she snapped at me with a "they're working on it". Then dismissively looked past me and asked the person behind me for their order.... Say there another 10-15 mins waiting for my order. She would occasionally walk over to the warmer tray and stare at the food then the screen then the food. Grab an order of fries. Place that in a tray then state at the food again.....a line started forming.... Beyond the rudeness it just seemed like she was lost..... Need better customer service skills for sure above anything.

In response to "response from the owner", you want me to go to a link, that didn't work by the way, and repeat all this again? How about you take this very detailed review and fix it at the local level, make it right that way instead of again inconveniencing me yet again to take time to tell someone when you obviously have seen the review..... Your link takes me to a dead page within Salesforce..... Your store won't get better if YOU don't fix it, don't wait for corporate to come tell your staff to be better.... It's your job to...

Not too bad, the food was good but the lobby was closed due to staffing shortage, they might do better if they lured in premium help with a higher wage.

Update*

I have gone back to Arby's several times since my original review, staffing still seems to be an issue and for some odd reason no one that works there knows the difference between real sugar and sugar substitute when I order tea, very strange. A few times now I have ordered tea and asked for sugar and they hand me either the pink packet or the yellow packet we all know what that is and I ask for real sugar and they have no clue what I'm talking about. I will say though the food is very good and presentation is as...