Cosmos Taverna — Restaurant in Victorville

Disappointing Experience at Cosmos

On May 4th, 2024, We organized a birthday celebration for a group of close friends and family at Cosmos, hoping for a memorable evening of fun and enjoyment. However, what transpired left much to be desired.

Cosmos, while advertised as a bar and tavern, fell short of expectations, especially given the hefty price paid for a section and bottle of Patron Tequila. The service from 10 pm to 2 am was subpar, lacking the respect and attention one would expect for such an expenditure.

The establishment's attempt to transition into a club atmosphere seemed misguided, as it struggled to cater to the diverse tastes of its patrons. The DJ's choice of music favored one demographic, leading to dissatisfaction among others. When we requested a broader selection, we were misled with promises of alternative music outside, only to find country western tunes, a blatant disregard for our preferences and a display of unprofessionalism.

Unfortunately, the issues extended beyond the music selection. Instances of dishonesty, rudeness from staff, and a disregard for agreed-upon arrangements tarnished the experience further. From attempted theft by the bartender to disrespectful behavior from the security guard, Cosmos demonstrated a lack of professionalism and respect for its patrons.

The ambiance of the establishment was marred by the attire of some patrons, who appeared inappropriately dressed, contributing to an uncomfortable environment. Additionally, the decision to cut our section time short to accommodate another group at closing time was a clear indication of prioritizing profit over customer satisfaction.

As a longtime resident of the high desert, I'm familiar with the consequences of allowing a toxic atmosphere to prevail in nightlife establishments. Unless Cosmos reevaluates its approach and prioritizes professionalism and customer satisfaction over profit, it risks joining the ranks of failed bars in the area.

In conclusion, I will not be returning to Cosmos, and I advise anyone seeking a drama-free, classy nightlife experience to explore alternative options. Cosmos must revisit its business model and focus on providing a welcoming environment for patrons of all backgrounds, lest it suffer the fate of other failed establishments...

Would have given 0 stars if possible, this place is so disappointing! We got there right before 8pm and no one was at the door to seat us. We were told to find our own table. As we walk through the place covid-19 guidelines were not being met.(no social distancing and no one was wearing their mask. Including the workers) Place was over packed and While walking through the place, it almost made us feel like we were in the wrong for wearing our mask.We had to seat ourselves over in the back corner where it was freezing and felt like a cold breeze flowing through. About 10 minutes after sitting ourselves, some server FINALLY decided to come by. (Which she wasn't wearing her mask either) The lady then took our drink order and came back minutes later to tell us it was a $10 entrance fee cause of the fight that was playing, (which we had no interest in) this is after the fact that the had made a drink order. When our drinks came, they were served in a little plastic cup with more ice than anything. Not to mention, the drinks were over priced! We had to also request menus to see what was sold, and there was multiple things they were out of. We got our appetizers, which seemed like forever to receive. Our server didn't come back for a while after that, while we were all waiting to place a second drink order (Which by then it was about 9:30pm) no water offered or given as well. Server came back and said she had to close our tab cause there was a different event getting ready to happen and that if we decided to stay we would have to pay an additional $10 each to stay. Which would mean a $20 entrance fees. And this wasn't well communicated to us from the beginning at the door. We then closed our tab, came out to $92 and some change. Gave $100 and never received our change back, we are generous tippers but give us the Choice on how much we want to give and not just bring back our change. We Would not recommend this place and we will not be going back. Everything about this place is unpleasant. New owner needs to step it up. Work on better communication, customer service, and...

We came here to celebrate my birthday, and unfortunately, it was a terrible experience from start to finish.

First off, the drinks were extremely watered down, especially considering how expensive they are. The food was completely flavorless, which made things even worse.

Once the club area opened around 10, the environment became chaotic and unsafe. There were people getting jumped in the women’s restroom, and even men were entering the women’s restroom, instigating fights—including what was a three-on-one situation.

The security guards were rude and unprofessional, offering no help and treating guests poorly. You’re not allowed to step outside without permission, and they charge you to re-enter even if you have a reserved table for your birthday.

To make matters worse, there were people inside the venue starting fights while staff did nothing to control the situation.

Overall, it was a horrible experience. Save your money and your safety—do not waste...