The Burger Experience — Restaurant in Violet Township

Horrible experience AGAIN! I hadn't been back to this location in a long time because service and food was terrible(except for the wings). We were seated at a booth first, then moved to the bar because of slow service and a few flies (yes insects) dining with us. The bar was even worse! Flies and gnats. Disgusting!!! To add insult to injury the establishment has the audacity to put 20%, 25% or 30% gratuity on the bill. 30%!!! Are you kidding me for below average food and service. I will NEVER return to this place and definitely would never recommend this place to any friends, family...

Very displeased with the service. Ordered through Uber, so expected the food to be lukewarm. Upset that I ordered the classic cheeseburger and the restaurant did not put cheese on it. How do you mess up your CLASSIC??? I ordered a sweet tea and received unsweetened tea. I also paid .50 for a side of chipotle mayo and they did not give that to me either. The kitchen staff really...

Two orders of fries and three sandwiches: check. Seasoning requested on either order of fries? No. Any condiments on any sandwich? No. That special XTC sauce recommended and paid extra for? None. All picked, onion, and tomato stacked so you eat all of it on one bite and none of the rest of the burger? Check. And the veggie burger is good, but nowhere NEAR worth what they...