Home2 Suites by Hilton Reynoldsburg Columbus East — Hotel in Violet Township

We stayed in a king studio and were pleasantly surprised by how spacious the room was. The room was well thought out and comfortable. It's nice to have a regular sized fridge and freezer when traveling. The room and the lobby were both very clean. |I was happy to find multiple outlets as well as usb charging ports on both sides of the bed. The location is great, just off the interstate and yet the hotel was pretty quiet. I did hear a little highway noise at times, but very minimal. We walked over to Olive Garden for dinner and there are other options in walkable distance. |Breakfast in the morning was pretty solid for a free hotel breakfast. I was quite pleased that they offered both chicken sausage patties as well as pork sausage patties. There was a nice variety of options.|This was my first say at a Home2 Suites and I liked it quite a bit. It's nice to have a little extra room in the room to sit on the couch and relax. Just outside the front door there were firepit areas and other outdoor seating. We didn't use any of that on this trip, but it looked great. |This will be our hotel of choice when staying...

Relatively new hotel, but poorly built with paper-thin walls. You can hear everything—neighbors, upstairs, downstairs, and even guests outside. Our room overlooked the patio, and the noise carried straight in. Our entire family was woken up by guests singing an early-morning birthday serenade to "Miles".

The most disappointing part of our stay, however, was being charged $100 for a missing light cover that was already missing when we checked in. This item couldn’t cost more than $10, yet I was unfairly billed despite raising the issue. After going back and forth with the company, I eventually gave in—but I will never stay here again.

If you do decide to book, be extremely cautious: thoroughly inspect your room upon arrival, take time-stamped photos, and report every single issue immediately. Otherwise, you risk being charged for things you had...

I am not sure why a hotel that is simply 4 months old would have so many identifiable issues in the suite; broken caster leg on the dining table, non-funcitioning bathroom vent, and crooked toilet seat that seemed like it was ready to break! But worse is that after calling the front desk in the early evening to pick up more towels my companion approached the desk and the attendant just turned and left...not to get towels, just pretending she didn't see a customer. Then the next day the same thing happened to me during checkout. A different front desk woman had her cell phone out and sharing info with another worker while I stood there waiting to hand over my keycard. After she finished her convo with him, she just turned and left and did not return while pretending that she didn't see a customer standing there. Staff needs...