Compass Coffee — Restaurant in Washington

I ordered a drink here and sat outside with a friend since indoor dining is restricted. We enjoyed our coffee and conversation for sometime on the tables outside the front door in the street. I got up to use the restroom and upon exiting the bathroom was greeted by a gal that said “I can take your order over here” sarcastically. I replied “oh I was just using the restroom” she again sarcastically replied “yeah bathrooms are for customers only.” I explained to her I already bought a drink and was sitting outside, and she again rudely rolled her eyes and said ok. This again happened when my friend who also paid for her coffee and still enjoying it except in front of a line of people in the store. Later on when we came in I over hear her explaining she is the new manager, which is surprising that someone in a leadership position has time to police the restroom and make paying customers feel unwelcome. There are plenty of other places to spend my money at then with this lady. The ONLY reason I gave 2 stars is because the other staff working were...

Will not be going back. I went in to Compass this morning and purchased an egg sandwich and coffee. I gave the male clerk, already put off that his texting was interrupted by my being there to place an order, a $20 dollar bill to cover my order which totaled $11.59. Clearly put off by my paying cash, the clerk gave me back $8.00 and without apology told me he didn't have the ($.41) change so he would not be paying me the money I was due after the transaction. When I suggested that perhaps the store should absorb the $.59 if he couldn't make the correct change and he should give me an additional dollar back, he just smiled and didn't seem willing or able to do the math. Who trains these people. Never again. Maman is...

I live in Pittsburgh but visit my daughters in DC very often I have always bragged about Compass Coffee in my neighborhood of Fox Chapel, especially at my favorite coffee shop there. But I was very disappointed with the young lady who took my order at the Georgetown establishment on Monday, May 19 around 9:40. I had an online $5.00 off for my birthday and had some questions about it. I am 65 and not very good with online deals. She treated me like it was a disposition for her to explain it to me. I ended up not using my coupon but paid with a credit card and mentioned to the young lady that some older people weren’t raised with computers and she might consider being a kinder person. I am hoping she never...