Georgetown Pizza & Grill — Restaurant in Washington

I ordered a white pizza with a few toppings through uber eats.. only to receive cheese and bread (literally). When I called to ask about it thinking maybe it was an order mix up, the guy on the phone actually said it was intentional.. because I didn’t pay for the toppings, but they didn’t put prices for the toppings on uber eats.. so if you want to get paid for each individual topping why not 1) input prices for the toppings 2) not give an option for toppings if you’re not going to input prices for the toppings or 3) call the customer to let them know that you’re so money hungry that you plan to send cheese and bread because you expect to be paid for toppings that you didn’t put pricing for in the first place so that the customer can cancel the order??? he also doubled down when I pointed out that it’s not the customers fault if the store doesn’t input pricing for toppings on delivery apps, if they had I would’ve paid whatever the (maybe $5) different would’ve been so that I could’ve had a pizza worth eating. but to give a pizza that doesn’t even have the sauce that IS included AND not give the toppings that were ordered to be on the pizza is the cheapest, craziest business practice ever. I’ve had them once before in person and it was okay pizza at best, your typical overly greased pizza that you get on a late night, which is acceptable cause I also ordered at like 2 AM again today so I wasn’t expecting Michelin star Italian pizza but like cheese and bread literally? Unacceptable, penny pinching behavior. Will never ever order from here nor visit in...

Very decent pizza. It wasn't necessarily bad, but nothing about this pizza was memorable. I probably should have visited a different place, but this one still did the job and filled me up for a relatively decent amount of cash. I decided to order a classic: just plain cheese pizza.

Other people staying at the hotel with me also ordered pizza (from the same place, and numerous types, like pepperoni and some form of vegetable pie) so I know they can handle an influx of orders with a decent amount of attention to detail. They delivered it well and that is definitely appreciated.

The quality of the pie itself though, it's very forgettable. Nothing stood out. The sauce was mediocre, it was in the greasy and bready side, and was just very meh. Portion was okay and price was fine (expensive compared to Pittsburgh but hey, it's DC).

I noticed this place also has a Mediterranean menu. It includes items such as kabobs, falafel, gyros, and baklava. It have heard it is decent. But when a place serves pizza and Mediterranean food, it is usually a bit of a red flag (most places can't do both at the same time).

All in all, decent food. The prices are okay for the area and the quality is alright, but certainly forgettable. I would recommend a different place if you...

Guy on the phone had a 3rd party issue with uber eats, indian man answers the first time. Ordered the food at like midnight, they closed at 2. Food is wrong, uber eats guy ran off with our food. I call twice at 1:10 and 1:20, ask to put in a new order, tell them we are canceling the first. He asks for my number and tells me the new food will be ready in 30 minutes. I callback, theres a rude guy on the phone, opens up calling me Maam, I correct him 4 times, its sir, my girlfriend placed the order and he mistook me for her. I explain I made a new order over the phone and used the same payment method and refunded the original. He continues to call me maam, cut me off, clearly hes not having it and wants to go home, so I'm out $36 I just paid to order food that they never made, AND I offered to have paid again over the phone just for this guy not to hear me out or let me speak and explain myself. Had they just listened, I'd have my food by now. He wanted to put the blame on UBER but I reordered through their phone system and he has no excuse for the way he dismissed me, tired or not. I was going to pay cash on delivery because we had to refund the initial order, they never bothered to put in a new order and had me waiting an hour just to hang up on...