Overall this was a mediocre experience. It took more than 30 minutes for 1 bowl of pho to come out after ordering. (I know the exact time it took because you get charged for the meal when ordering and the Apple Pay notification was at 32min ago when my bowl arrived). I am aware that a dinner rush can cause some delays, but on a Monday and with only 3 menu items, you’d think they’d have a more efficient system. The mandatory order-by-phone system is also very impersonal and a bit depressing, especially when sitting at the bar, where normally things are more social and friendly.
Because one has to order from your own phone’s Toast app/browser, you also have to pay and decide on a tip at the beginning. This is also a suboptimal experience IMO, as I had no idea how the service would be at the time I was asked to pay.
I will say that when the pho finally arrived, it was nicely presented in high-quality ceramic and the lime/jalapeño side dish was neatly organized. The bartender was quick to fill waters which was appreciated. The main waiter / manager did thank me for my patience after I inquired about the half hour wait after ordering, but it would have been nice to have my plate / utensils set in advance of the food coming out as a sign confirming that my order would be coming out eventually. Any communication really would have been...
Read moreThis was a wonderful experience! The minimalist decor lent to a soothing and calming atmosphere. The staff was superb in their service and I was extremely impressed. My soul was craving pho and I ordered the fried egg rolls to accompany my chicken pho. Every detail of presentation and flavory fair was demonstrated in the stainless steel chopsticks and beautiful bowl crockery that the amazing pho was served in. A simple and easy way to order the meal was enhanced by the deep consideration of sanitation with their no-touch menus accessible by following the QR code on my table. With every bite, I couldn't wait for the next one because it's savory broth and abundance of basil, cilantro, lime and jalapenos were a divine experience. I walked in with aches and pains but left replete and whole. Thank you to the amazing staff! I can't wait for...
Read moreYES! My new pho go-to. Coming from the west coast, I was really missing a truly comforting bowl of pho. I am super picky about Asian food and Pho Junkies hits the spot. Brand new location, and there are still some kinks to work out, but the pho is solid. Flavorful broth, perfectly cooked toppings, al dente noodles. Still waiting on a beer/wine license, would like to see some appetizers and drink choices other than water, and I wish there was a little bit more customizability (you get up to three meat choices or you get everything). When packing to go, the kitchen should pack the noodles and the broth separately and that didn't happen with my order. But if eating in, a near-perfect...
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