Z-Burger (South West) — Restaurant in Washington

The food is pretty good. I’ve been there a few times. There is an African-American guy with an accent who has amazing customer service. He makes the best shakes! I always give a tip when he’s there. The other day, there was a young lady serving food in a coat, long hair with no hair net and I was a little worried about hair getting in my food. They just opened and seems to be figuring things out. It’s very clean in there. I would recommend this place.

11/15/24 I have decrease my rating. First, there isn’t an option to decline a tip for take out orders. Two, the cashier is making shakes. I didn’t see if he washed his hands or not so he could have. The shake was disgusting!!! I poured it out and threw it away. The burger was mediocre. Definitely not worth the price. The food has declined since opening. Pass by this location.

I work for the Mayor and the District and it’s disheartening to know that Restaurants serve food to their patrons that is unacceptable. I’m paying with my hard earned money, it would be nice if they actually cared about the product that they are serving. I see why this particular location isn’t as...

These people do not care about there customers. They just survive on people like me who need a place to eat while visiting DC. Seriously if you think of coming here avoid it IMMEDIATELY. First of all, it took a very long time as it looked pretty understaffed. Secondly, ridiculously over priced. I ate here with my family it was more expensive than a nice sit down restaurant a few miles away from this place. This is cheap on top of cheap. No special buns or anything just simple buns and not very good meat for like 12 dollars. This could almost be called a scam. I wanted to try a shake and thought it would be decent size. After paying 7 dollars I got a super small not very good tasting shake. I am super disappointed. If people are paying 12 dollars for a burger and 7 for a shake you should get some quality stuff. Plus, my child got sick after eating the legendary burger, it looked like poison. These people don’t care about you they care about low cost and big paychecks for themselves. DONT GO HERE YOU ARE 10X better going somewhere else. I wish I did.

From a...

It's in an old panda express with old tables and fixtures. Supplies and soft drink cases are stacked all over. Took over 30 minutes to get our food at 6 pm on a Saturday, and another 10-15 to get our milkshakes which were our only drinks. Place was recommended to us by front desk at our hotel and honestly made me pretty mad at the hotel. 20%-ish service fee added to our order even though we weren't taking togo.

Seasoned fries were very good. Burger was mediocre. Chicken sandwich was terrible -very little meat, greasy, and over cooked. Milkshakes were ok - chocolate shake was good but peanut butter shake was just blended ice cream with a lot of cold peanut butter in the bottom of the cup.

It was $93 for a family of 4 to get 2 mediocre burgers, 2 awful chicken sandwiches, good fries, ok onion rings, and ok milkshakes in a run down space that hasn't been made over from the previous...