Jersey Mike's Subs — Restaurant in Waterford

A DAMN SHAME!

I ordered a #9 ( a giant), with extra meat (roast beef), extra cheese, lettuce, tomatoes, onions, oregano, oil oil & salt. This sandwich is absolutely pathetic! No extra meat...which they charged me over $3.99 for. No extra cheese. There's no bacon on it! This a GIANT! The vegetables are sparse. There's no excuse for this pitiful sandwich that cost me over $20? They're closed. I'm sick. They didn't give a receipt. They know exactly what comes on a #9 & a giant at that! This is the most lame sandwich I've ever had & I want it remade tomorrow. I'm eating this sorry sandwich because it's all I have for my son & I. My husband is over in Bahrain keeping us all safe & the last thing I should have to worry about is a sandwich shop taking $20 & making a sandwich that's worth $5. I want it remade tomorrow. There's no excuse for giving customers lackluster food that already costs too much to begin with. Stop rooking your customers. Selling a well made sandwich should ALWAYS...

Happened to be in the area and thought I would give it a try. I'd never been to a Jersey Mike's before but had seen commercials. Order the philly chicken. Went to pay and was told the soda machine was down so I couldn't get a meal deal. Then discovered it was one of those places that solicites a tip when checking out. Not a fan of this new practice but gave 20% because it looked like employees were working hard. That's when my experience went downhill fast and wish I could have gotten that tip back. The first sub they gave me was wrong altogether... steak, not chicken and had items that weren't requested. The second attempt was correct, but disappointed that it was mostly bread. I understand that stores are portioned controlled, but the contents of that sub was in no way worth the money they charged. In the end, not impressed, over priced and wouldn't go out of my way to...

Subs are delicious. My favorite is the No. 7. Turkey and Provalone. NOT Mike’s way though. That dressing is too bitter. The workers are always nice and friendly, and they are super efficient. This franchise was no different.

But, the atmosphere in this particular franchise is terrible. It was cold (many are…must be a corporate thing). Seating is uncomfortable, and when you slide the chairs in or out from the table they make a loud grating noise on the tile floors, so it’s always noisy. All Mike’s we have gone to are like this. Just not good places for dining in at all.

However, in this particular location there was one of the two front doors that was broken so whenever someone came in or out it banged like heck. Maybe they have a call into maintenance. If anything they should keep that door locked until it’s fixed.

All in all, not a pleasant experience. Doubt we...