Jumbo Chinese Restaurant — Restaurant in West Manchester Township

My sister and I tried this restaurant for the first time the other day. We got combination platters which came with pork fried rice and an egg roll. I had shrimp and broccoli. My sister had chicken and broccoli. When I got the food home and opened the container, the rice smelled spoiled and funny. I kept smelling because I wasn’t sure what was wrong. Then when I heated the food up, it was like the smell got even worse. I called to explain the situation with the restaurant and the owner (I’m assuming) picked up the phone. It was a woman, but an older woman. Not the young lady who took my order earlier that day. As soon as I said what the issue was, she started over talking me and said she would refund me the money and while I was not asking for money back, but just wanted to inform her, she kept on over talking me and hung up the phone in my ear. I went over to the restaurant because she really did upset me and I also wanted her to smell the rice. I couldn’t get a word in edge wise. I kept trying to say I didn’t want the money, but at that point she was very irate and rude, she kept over talking and now I’m annoyed as a paying customer. My intention has turned from informing to, this is not how you treat people. And I told her about her bad attitude and unprofessional behavior. She was hitting things In the restaurant and kicking boxes. My sister was with me, we don’t know WHAT was going on. Needless to say, we were refunded and we won’t ever be going back or patronizing that business. Her attitude was totally unacceptable and...

Important Details:

GOOD: Service and some dishes BAD: Sit-down decor, some dishes, prices a little high (25.85, 1 person)

I visit York often as an entry point to Lancaster and wanted something different than a chain restaurant. I tried Jumbo after the seeing some good reviews.

Let's get the BAD out first. Like some reviewers said, some of the dishes were bland. The eggroll was very crisp, but needed flavor, the pork in the Chow Fun was good but the dish tasted flat. Also, not trying to be picky but if you are looking for sitdown Chinese this is important. The restauant is more geared toward take out (giant take out with tables). I was given a paper take out menu, take out bottled water and there are backroom supplies in the dining area.

That said, like many reviewers said, the lady running the front was sweet and provided great service. Also, the fried dumplings were the STAR. I highly recommend them. The soup was small and simple, but flavorful. Ultimately I'd go for...

Only been in York for 6 or so months. First Chinese take-out I’ve had. Ordered sesame chicken combo and beef on a stick. The beef on a stick was very tender and flavorful. The sesame chicken was light on the breading (which I prefer) but was lacking a crunchy texture and really the overall “sesame chicken flavor.” The fried rice it was paired with was mediocre at best. The egg roll, well, was there to eat. Drowned it in duck sauce. For two combo meals, 2 spring rolls and steak on a stick, $37 seemed rather expensive. Although everything has gone up in price…. I will try again and make an update as I see fit. So far, not great but also not terrible. Food was hot, friendly staff and was made on time, for 8:45 on a Sunday night. So they have that going for them. Usually I post pics but I ate before...