Burger King — Restaurant in West Sacramento

Worse service I've ever had when it comes to fast food. Every time I've tried to give this place a shot, it takes 10 min in the drive thru just to ORDER. last time I came here I started a timer to see how long it would take. I was in line for a good 5-6 minutes before the timer started. Only to get an "hang on a sec", "okay what did you want to order?" And then it took another 10 minutes just to pay and gety food.

First one is how long it took to order, second one is how long it took the first car in front of us and the third one is the car directly in front of us. The last one is how long it took to get my food. Guaranteed this is the last time I stop at this location.

Then the cashier had the nerve to huff at me because I wanted to make sure my food was all in there. My son's milkshake was melted and they wouldn't replace it. If I could leave 0 stars I would.

A Bk in a 7/11 goes faster than these guys AND...

2 stars because I understand that they are understaffed there, however service in general was fairly poor. Food-wise it is consistent with other burger kings under the condition you order anything that basic. When we went there were 3 employees, 2 people in line before I was, and maybe 3 people for drive-tru. It took about 8 minutes for the first person in line to get helped by the cashier and about another 5 for us to get to the front. From there it took about 20 minutes to get 2 double cheeseburgers and 2 whopper juniors. In the time we were waiting, 2 different customers from the drive thru entered the store saying that their order was wrong and the person infront of us also had their order wrong, however they had to wait at least 5 minutes to get someone's attention to get help. 3 customers and a Walmart employee also left since they were not...

Getting food at this location is slow. I get it short staff and what not but sometimes I would be waiting at the speaker just to tell them I'm picking up an online order for 30 mins. Can't really complain too much cause the food is cheap but it sucks when they couldn't get an order right or they didn't inform you that something is out. I ordered rodeo cheeseburgers and they didn't tell me they were out of onion rings. They just put raw onions in them and didn't say anything. On top of that they didn't even add cheese. It's disappointing cause you find out after you get home and have to drive all the way back just to get it corrected. It's very unprofessional in my opinion. But the workers were very nice and remade our order. Still didn't have onions rings but they fixed...