These people here never get an order right. Then when they make a small pizza for the Medium I ordered. They said they would remake my order and let me get started with the small pizza to eat with the rest of my family since they got their orders as well. Then the Waitress brought me another small pizza!!! Not the medium I ordered!!!! Then did not make any amends when I complained again about ordering a medium and not a small and why did you bring me another small???? I could not believe the management and their attitude towards this? My family was pretty upset as well and could not believe the way then management handled this whole bad situation. I no longer live in Maryland but my to sons do and they are regular... or were regular customers there. I don't know what is happening with Ledo quality but the pre-cooked bacon bits your substituting for pre-cooked bacon are a joke! This is not the precooked bacon of even 4 years ago! This happening at all the stores. I am a 57 year customer of Ledo and have eaten at just about every location there is. Bob Beall never served a Pre-cooked bacon pizza so pathetic as the ones coming out of stores today. Sorry to be so blunt. But it is a definite slight to a great man Bob Beall. He worked so hard and was a very classy business man. Always dressed to impress and serve the customer. I grew up a the Adelphi Maryland Ledo location. Great...
Read moreMy wife and I have eaten at this Ledo' s for years, and we usually have a great experience. Unfortunately, today (Labor Day) was the worst experience we've ever had at a restaurant. We started off ordering 6 wings and specifically asked for 3 drums and 3 flats. The server -- who didn't tell us her name -- assured us that the wings were already a combination of both. We also ordered an 18 inch mushroom pizza. When we received our wings, they were all drums, and our server took them to the kitchen to be corrected. A few minutes later, only half of our pizza arrived and we were told that the other half was on the way. After a closer look, the half we received was raw, so we had it returned to the kitchen. After awhile the other half of the pizza was delivered to us. The half that we returned must've fallen into the void, because we never saw it again. The server also never mentioned the other half again; I guess she forgot. In fact, she seemed to avoid our table entirely after these blips until it was time for the check. Instead of taking the pizza off our check, she gave us 50% off the pizza -- only because we asked -- and hardly appeared to be interested in amending the situation. In summary, be weary of Ledo' s Pizza on holidays because service is way below their...
Read moreUsually love ledos but this is the second time I placed an order online and have had issues. This evening placed an order at 624pm, received an order confirmation minutes later. Headed out to get the order which was supposed to be ready at 650pm. It is now 712pm and I am still sitting here waiting because they never got my order. Well I got an order confirmation email, money out of my bank. After telling them this my husband had to come out to the car 4 times to get my phone to show them the email(which has no confirm number so is really useless) they then said they would make it right now. Well my husband stood in there waiting and waiting, they made my "Calzone" which ended up being a giant grease ball of mush, and his cheesesteak, which he saw sitting in the window the entire time he was in there, over 20 mins. Get home, his cheesesteak was a chicken cheesesteak and ice cold along with the fries, and as stated above my "calzone" was not a calzone at all but just burned and mushy blob! To top it all off they asked my husband for his name and phone number to "make sure" the order was actually paid for HA! Strike 2 ledos and no more! Used to be a great place to eat, now a...
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