Starbucks — Restaurant in White Lake Charter Township

Let me start by saying service at this location has always been great. I’ve never been so disrespected at any location ever like I was tonight. I took my two daughters for a treat and got us all the same 3 drinks. They made our drinks and went to hand them to me. Right away I could see they weren’t made right. I brought it to their attention they were not made right. The girl whose name is River tells me she will not re make our coffees. So then I ask for a refund and she tells me “we don’t do refunds” so I then ask for a manager. The manager apologizes and said she’s been “not herself” today and he will make sure he talks to her. That girl River was extremely disrespectful and shouldn’t be working anywhere with an attitude like that. If I owned an establishment or managed one and someone treated a customer like she did to me. Instant fired. Period. Won’t be back at...

Go to Starbucks at MEIJER on highland (M-59), skip this joke of a Starbucks. Employees especially 'Rae' has attitudes from the get go from opening. Drink was not made correctly the first time, skimped out on ingredients that came on the drink. Got home and took a sip, realized it was a straight milk with hint of coffee frappe (ordered a peppermint drink). Went back to the store, Rae had an attitude when I brought up the fact it was made completely wrong and hesitantly made the drink again somewhat more correct, still a sad drink and definitely not worth the continuous back and forth from employees especially in...

The blonde named Ava who works there really needs an attitude check. I came in this morning and ordered a drink I get frequently & it tasted off and very bitter so I politely asked for it to be remade. Ava immediately told me every drink I’ve ever had must’ve been made wrong at other locations and that she wouldn’t be willing to remake it since “that’s how it’s always made.” Her kind co worker remade it for me and it turns over Ava did forget to add milk to the drink. I will probably not return to the location due to the stuck up and rude behavior of the...