We went to this Flame Broiler since it opened, not frequently but fairly often. I addition to getting dinner I would sometimes take one of their bowls for lunch. Then things started going down hill. Food really took a hit with quality. So we had not been there in some time.
One evening my wife decided to give Flame Broiler another chance. She called and placed a take out order. She locked up the house and drove to Flame Broiler to pick up the order. When she arrived she told them which order she was picking up. The employee ar Flame Broiler told her that she had already picked up the order. My wife told her that she was 5 minutes early to pick up, who picked it up and when? Then the employees, including the manager, all got involved they each had a different story. My wife pulled out her phone and showed them the evidence of when she order the food and logically showed the employees how they were wrong. The manager escalated the situation saying she was calling the police if my wife didn't leave immediately. My wife decided she was dealing with an idiot and went to pickup dinner somewhere else.
The next couple of days my wife tried contacting the store owner and manager, neither ever returned her call.
She tried having the charge removed by the bank but couldn't because she used a debit card and not a credit card.
Two lessons to be learned from this situation; first don't ever go to the Wittwood Flame Broiler, second always use a credit card instead of...
Read moreWaited a long time, I assumed it was because they needed to make more chicken, cuz nobody got food and i was next. After a long wait everyone after me started getting their food. After about 4 to 5 orders were fulfilled after my number i showed them my receipt, they then made my order and gave me my food. Was very mad at the fact that i tipped them initially and they forgot about my order. Then when i got home they put no rice in my 10 dollar plate! Last time im...
Read moreI was craving something fast and healthy, luckily this was nearby.
I ordered their steak bulgogi, spicy chicken on the side and kimchi along with steamed vegetables. The quality of the steak was great and it was seasoned perfectly. The chicken was spicy and descent quality. The kimchi was good but wish it were more house made and not in a container. Overall it was a satisfying lunch.
I’d definitely come back again to try their...
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