Party of 8. Got seated quickly, got waters. Shortly after, ordered our appetizers and beer. Apps showed up relatively quickly, no beer. Had to go to waitress station and get our own plates to eat our apps. Get our beers halfway through apps. Apps were good and hot. That is why they get at least 1 star. Order our entrees. Wait and wait. Waitress never comes by to check on us. Notice several other tables seated AFTER us have gotten their meals. Finally get our entrees. Asked servers if we could please get another round of beers. Never came. Now remember that they serve their beer in bottle or can (which is fine). My point being that when all you have to do is go to a cooler and grab the can and open the tab and hand it to the customer you would think you could do that at a greater frequency then once every hour and a half. Food was cold, sides were grease soaked. We all ate a couple of bites and that was it. We just wanted to leave and the waitress finally comes up and asks what was wrong with the food because she sees that it is hardly touched. We explain it was cold, under cooked, how we have been there an hour and a half and only had 1 drink. She gets defensive and starts talking about how busy they were. We tell her we just want to pay and leave. She talks to her manager and gets us 10% off of our meals. Great. It was the most attention she had given our table the entire night. Just let us go. Wouldn't eat here again if you picked up the check.
Trying to answer mgmt. inquiry below but it won't let me do it directly so I will edit my post here in hopes that you see it. No, I don't remember her name. She might have just been having a bad night also....
Read moreI recently became aware of Argentina's Empanadas and after reading a lot about them on their Facebook page, I was very excited to try their Empanadas which they proudly proclaim, in Wichita Eagle articles, that they have a physical presence next to the Anchor, in Anchors' meat market. I drive all the way across town from the far East side around lunch time, only to find that they are closed. Curiously, for several days I pulled them up on Google and every time it says "Temporarily Closed". How can you be successful in a bricks and mortar setting when you can't be relied on to even be open. Apparently they are not ready for "prime time" to enhance the success of their obviously great product, which seemingly is only available from their cleverly adorned, transient food truck. Kudos to them for creating a wonderful product. Just wish Wichitans could take advantage of it. They should at least out of courtesy to us, post updates on their FB page, regarding their retail space, since they don't have a website. They post updates on FB almost daily in their robust social media outreach. It might prevent the disappointment from potential customers who go out of their way to travel downtown to their Anchor location, only to...
Read moreLet me start by saying that this review is a reflection of the service and not the food. I have always liked the anchor, their Rueben is great and you can tell everything is made to order. However, our waitress did not seem to have the best hygiene and appeared very out of it. Three of us asked to have truffle fries with our orders, (2 chicken tender meals and 1 Rueben) all of which already come with fries so we assumed she would let us know if it would be an up-charge. We got our check, and each order of truffle fries was a whopping $6 added onto our meals. When we were finished and mind blown by the $85.00 tab for 4 people, we expressed our concern and said if we would have known about that before hand we would not have gotten the truffle fries. Anyways, we paid the tab and left feeling a bit put off by the whole experience.
UPDATE REPLY: I am unsure of her name. We did not get it, but she was a short...
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