Disappointing at best. I had a sausage bacon egg and cheese on an everything bagel lightly toasted and right from the ordering was where the problems started... For those who don't know everything bagels can come 2 ways, with salt or without... I like to know what I'm expecting so I asked if their everything bagels had salt and the cashier looked at me like I had asked her age and didn't miss a beat and responded "I don't know..." Now I've worked food service before and not knowing your product especially in a limited selection place is totally unacceptable. So I asked if she could find out (at this point it could have been due to dietary restrictions or that I didn't like them with salt but she didn't know that) and she rudely turned away walked to the rack of bagels behind her picked one up looked at it and told me it did have salt on it... Ok not a big deal I personally prefer them with salt so I placed my order. My wife places her order gets an apple juice and we go sit down. After waiting an acceptable amount of time and still not receiving my coffee I stop paying attention to the beautiful art/decorations on the walls and start looking for my coffee. I watch a woman walk over and inquire about her drinks and gets told that she can take them from the pickup counter so I decide to do the same.. she got no attitude, I got another nasty look like I was doing something wrong or making a strange request... I make my coffee and take a drink, watered down from the ice and sitting... Not a good start to my day... Then the food comes out, things did not get any better... The sandwich was made with the cheese on the bottom but OK some places make their sandwiches differently so who am I to say it's wrong. The sandwich was disappointing as not only was the bagel hard on a stale sitting out kinda was but it was also way over toasted... Lightly toasted looks light brown not dark brown borderline black... And low and behold there is no salt on the bagel so even when the cashier checked and told me there was salt she was still incorrect (say it with me PRODUCT KNOWLEDGE people). My wife's food wasn't much better she ordered a bacon omelette with toast and tater tots and hers was just the same as mine... Eggs were ok, tater tots were way way overcooked and the fryer oil could stand to be changed more frequently as they had a funny fishy taste to them and fried fish isn't even offered here meaning the fryer oil wasn't being changed frequently enough. The toast was black so I guess their toaster only has one setting... Priced way too high for the quality of the food and the attitude of the employees... Sadly this place which looks from the outside to be a huge win with very attractive paintwork on both the inside and outside walls and the draw that you can get a "Breakfast Cocktail" is just a big miss and you should keep on walking... (Disclaimer: While I was ordering I informed the cashier after the salt attitude situation that I do reviews in hopes to save the breakfast and alas it didn't help...
Read moreDO NOT COME HERE! I have never received service so insulting in my life. I bought breakfast for 2 $40 expensive and not good. I ordered a 2 cups of coffee. My friend said she would like to start with water so I asked the worker to fill one cup with sink water she did. I also decided to start with water and the worker told me she couldn't she would get in trouble. I asked to speak to the manager who immediately acused me of STEALING the cup! Then told me they charge by the bottle. I said we'll I paid for coffee I don't need the coffee I'll just take the water. She said then I need to pay for a bottle of water she will not fill the cup or exchange it for a bottle. Ridiculous! Then I said ok filled my cup with milk from the coffee area. She then said you will be charged for a cup of milk. Most insulting service I've ever had in my life. Does not care about customer only money hungry and arrogant!...
Read moreStay away- I ordered online so my food would be ready when arrived since we have children. We ordered an egg bagel sandwich, side of pork roll and eggs, a strawberry banana smoothie and the bagel egg avocado and roasted pepper sandwich. The bagels were burnt but mushy on the inside. The avocado was not sliced avocado but a brown mash. The tater tots tasted like dirty oil they fried it in. The strawberry banana smoothie was warm, not refreshing and had too much whip cream on it. The staff was not the most pleasant either when I walked in I said I placed an order online the women at the counter asked me if I ordered from the right place. Not sure why since she didn’t even ask my name yet. Overall my kids did eat theirs but the sandwiches were inedible and I would save your money and go...
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