I had a few friends at the bar on Sunday. I opted not to drink to make sure they were ok. I also sat at a different table to be able to oversee the moment. As we stood up your bartender salt and pepper hair. Screamed “PIGS” at us. My focus was to get them outside first and deal with the disrespect after. Once I had them Outside I went back in and politely said I’m sorry they made a mess I meant to come back in “which I did “ to clean it up for him he screamed at me “no you weren’t! And stop coming at me! I got so mad because I came in apologizing and in the best intentions. As a former bar owner you just never let go of being professional. He crossed the line in front of all of your patrons he also reflected poorly on your protocols. I am writing this as we left , as you can see I do not have poor judgement as I was not even sitting on the table in hand. I am not arguing the fact my friends weren’t pleasing, what I am saying is the unprofessional attitude your bartender has against...
Read moreHonestly…Drinks and location are good…but a specific bartender named Michael was extremely rude… this individual made it very clear that he was upset by throwing martini shakers and complaining that the bar was not set up correctly by the previous staff… Complaining to his colleague about the poor set-up and the low number of customers because another bar around the corner was offering two dollar drinks for happy hour…Michael was extremely dismissive. We never gave him a reason to have an issue with us since the only interaction we had was when he decided to acknowledge us by saying, What do you want?… We came for happy hour and willing to pay for a good drink. Bummer this bartender not only made us feel unwelcome but is hurting this business..I will not return.. I’m sure the business will continue but not with my support …there are too many other places close by where bartenders are welcoming and appreciative of their customers…Bummer because I’ve enjoyed Infinity...
Read moreI had an unfortunate experience there last night that I need to share. I was out with friends celebrating their upcoming marriage and bought drinks for the table. The OWNER came over to my table and accused me of skimping his bartender on the tip and trying to embarass me in front of my friends. The truth is I had left a $6. tip on a $35. check which I should have left $7. or 20%. However, I believe it was very poor taste for him to do this in public. He obviously has issues with alcohol but last night was not the night to do this. The bartender was embarrassed as well. He had nothing to do with it. I simply made a small mistake but it will be a long time before I return to the INFINITY...
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