Update: I decided to give these guys another try and 1st I want to recognize the superior customer service! The young men were very attentive to the point of making absolutely sure my order was correct before sending it to the kitchen! Thank you for your kindness 🙏 😊 Greatly appreciated! The only reason for the ½star is my fried catfish had a weird flavor and I could not finish it but no worries I still got full off my husband's plate 😜his wings and philly were on point! Happy Customer here!
I ordered a 3-piece whole catfish plate for my aunt. The order took almost 20 minutes and I understand prep and cooking to order but frying fish does not take that long commercially so I was dissatisfied with that and then the person who serviced me told me I needed to be patient when I got out my car to check on the order after about 10 minutes, I felt that was rude because I only was checking and she gave me a whole lecture about the "quality" of their cooking which really made me nervous because the if it is good and if it is right it will reflect in the presentation...anyways the whole catfish was small and you only get 1 side and 3 pieces for $16... it will be a while before I return and I may not ever because 1st impressions are...
Read moreOk, so let me start by saying that the owner is great and I saw her check on each individual customer which was great to see. To start they have only been open for two months and they are still working with their distributors to get a few items dialed in. Having said that we were not terribly impressed with the cheese sticks (they will likely change those hopefully as that is an easy item). Now on to what was great. The Low Country Boil with just the Cajun seasoning was spot on. I would highly recommend this even if it was the only item that you tried. The fried shrimp was pretty good as well but they need a cocktail sauce making station to really land this option. Overall I went in with no expectations. But, the Cajun Shrimp Low County Boil was the hit for...
Read moreI won’t be going back. Not about to be talked to like I’m a child. I made an order online waited for 40 min called the lady said she didn’t have my order so I made an order over the phone went to pick up my food and the man proceeded to tell me that he has to throw away food very rude! sorry wasn’t my fault the lady over the phone told me she didn’t have any orders online with my name! All because they had extra food I only ordered two plates he had two extra plates with my name and got mad at me because of it! I guess he wanted to take it out on me. Won’t be giving u my money anymore! Learn customer service skills and how you talk to your customers like they don’t understand anything. I don’t care that you have to throw away extra...
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