Dunkin' — Restaurant in Woburn

When visiting this Dunkin it's 50/50 on the service and food you'll get. There is a lack of consistency between morning and afternoon shift. Every time I go in the morning my food and coffee are great. When I go in the afternoon the staff are rude and my coffee is always disgusting.

Today I ordered the sweet cold foam cold brew coffee and asked it to be made on the sweeter side and the young girl didn't know what to do. She added sugar to a cold coffee... It's not even slightly sweet like usual and there was barely any foam on top. I did drink some of the coffee before I snapped a photo but if there was enough foam it would have melted into the drink. This...

There was an older lady working the front while a younger man was working the drive-thru. The older lady who I had originally complained to ignored me, after complaining that my order was made wrong. And proceeded to pawn my complaint off to her younger co-worker. I hope something can be done about this because I don't think that somebody who is that much older than her coworker should be acting like...

This what customers get for their money!!! Let’s not forgot the damn attitudes from employees! The owner(her) who owns this location owns the one on Washington street in Woburn too! I’m tired of the WOMEN that work at this location who prepare food in...