Hai Cafe Courtyard BBQ & Restaurant in Hoi An Old Town — Restaurant in Hội An

This restaurant is spilt into 2 different areas. The front is a small terrace and indoor dining room with high ceilings while the rear the courtyard offers a more casual and relaxed atmosphere with a BBQ grill. Drinks are very reasonable with beers starting at 25k and bottle of wine at 490k and GnT 60k (Oct 2016 prices, but v reasonable with other comparable bars / restaurants in Hoi An). You can easily drop by and sit on the terrace and enjoy a coffee during the day or GnT early eve. However the highlight of this establishment is the food. We ordered the 1. White Rose. 2. Fresh shrimp spring rolls. 3. Morning Glory. 4. Hoi An Beef Salad. 5. Lemongrass BBQ Beef with grilled vegetable skewers. Each dish was amazing. All served together, as is traditional here in Vietnam (we requested this) and nothing was left. This meal was one of the best I think we've ever had. The Hoi An beef salad was particularly good. It was so good we asked for the recipe. The staff were attentive and polite. Good but not exceptional service. Menu has Vietnamese and some more Western dishes (e.g. chicken skewers from the grill) so should appeal to all, but it would be a shame to miss out on the Vietnamese selection. This restaurant is unassuming and quiet yet has impressed beyond all...

We are from Sydney, Australia and therefore have access to some of the best and most diverse food hospitality on earth

We had the Chef’s Choice Garden Grill set menu for 4 and must share that it was outstanding

The Octopus salad with onion, shredded veg & mint was the best we have ever had and the broccoli/mushroom steamed veg was absolute perfection.

The grill was tasty although not perfect ( charcoal in Viet isn’t hickory:-) ) and the desert with banana money bag and coconut with icecream was the best we have eaten here after almost 2 weeks in Vietnam

This place is not inexpensive for Vietnam but is peaceful and comfortable with its courtyard. The staff are friendly but a little stressed as they are firmly managed.

The maître d at the entrance along with the cooks on the grill was personable and enjoyable to chat with.

If you fancy an exceptional meal away from the crazy crowds of Hoi An Old Town, of an international standard but still a fraction of the price back home or in Europe or US, do yourself a favour and get the...

Pro Good quality food

Cons Typical tourist trap Over priced, compared to local standards Customer service extremely poor, manager who took our order didn’t look interested, she did not pay attention and forgot to place 2 orders. Result, long waiting time of over an hour for any food, my friends finally received theirs but I ended cancelling my dish because the manager forgot to place the order. Manager was then apologetic and more attentive, offered me a free beer, in which I declined as I didn’t want to waste another minute there. Final bill did not include any discount even after everything that happened.

Conclusion Tasty food let down by poor customer service and long waiting times for overpriced food and drinks.

Tip Better restaurants in the area with even cheaper prices, good service and food quality, you just...