It's unbeatable convenient because you can walk to your room in 3 minutes right after getting off from the train. The price is good too.

However I didn't have a good experience here. Warning: The service is okay but not responsive when you run into noise issue. Also There's no AC so you need to close your Windows even it's hot indoor. Don't stay here if you are sensitive to noise.

Several weeks ago, I made my reservation and noted I'm visiting Switzerland to celebrate my birthday and hope to get a room on the south side if possible. I didn't expect it to be accommodate for 100% so I didn't complain after I still got the room facing north. I was waken up at 7:30am due to at least 3 types of loud construction noise at the train station with the windows all closed. I called the front desk, the staff said rooms are full and they can do nothing, no complementary no exchange or refund just nothing. He asked me to come back at 11am to talk with the manager but no guarantee on anything. I have plans to take the steam train in Brienz so I just called them in the afternoon. No one picked it up. Then I sent email to them, but never got a response. This was super disappointing and time wasting. In the previous hotel I stayed, they had a notice in elevator apologizing for the constructions nearby, but at here, no notice, no apology, no any reaction to guest's complain.

I decided to leave earlier the 2nd day so that the noise won't bother me and influence my good mood towards the amazing views in Grindlwald.